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- Tasks: Engage with the public, advise on clamping and fines, and ensure vehicle compliance.
- Company: Join Marston Holdings, a leader in enforcement solutions.
- Benefits: Competitive pay, flexible shifts, discounts, and excellent training opportunities.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and strong communication skills required.
- Other info: Inclusive workplace with growth potential and a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Enforcement Officer role at Marston Holdings. Your actual pay will be based on your skills and experience—talk with our recruiter to learn more.
What does a DVLA Enforcement Officer do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required, including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
- Completes daily reports regarding activities.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence
- Excellent Communication Skills
- Self‑Motivated
- Customer Focused
- Ability to work shifts
- Ability to work on own initiative
- Previous experience in a similar role would be ideal but not essential.
What’s in it for you?
- Competitive rates of pay
- Staff benefits designed to suit you, from discounts on retail shopping, travel and socialising to health & wellbeing
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided
- Competitive days’ holiday including bank holiday
- Regular overtime [optional]
- Flexible Shift Patterns
We are an equal opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Enforcement Officer in Reading employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Reading
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public effectively. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Marston Holdings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Enforcement Officer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enforcement Officer role. Highlight any relevant experience, especially in customer service or enforcement, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Initiative: We love self-motivated individuals! In your application, mention instances where you've taken the initiative in previous roles. This will show us that you can work independently, just like we need you to as an Enforcement Officer.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Marston Holdings
✨Know Your Role
Make sure you understand what an Enforcement Officer does. Familiarise yourself with the responsibilities like liaising with the public, advising on clamping and fines, and working with agencies like the Police and DVLA. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As an Enforcement Officer, excellent communication is key. Prepare examples of how you've effectively communicated with the public or resolved conflicts in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Customer Focus
This role requires a customer-focused attitude. Think of times when you've gone above and beyond for a customer or client. Be ready to share these experiences to highlight your ability to handle enquiries and provide support effectively.
✨Be Ready for Shift Work
Since the job involves working shifts, be prepared to discuss your flexibility and willingness to adapt to different schedules. If you have previous experience in shift work, mention it! This shows you're ready to jump right in and meet the demands of the role.