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- Tasks: Engage with the public, manage untaxed vehicles, and ensure compliance with regulations.
- Company: NSL, a leader in parking and street management solutions.
- Benefits: Competitive pay, discounts, training opportunities, and a supportive work environment.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Port Talbot
Here at NSL we are not just the “parking people”; we are market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors, including comprehensive parking and street management solutions that contribute to creating a great place to work and live.
Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures relevant information packs are available.
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
- Completes daily reports regarding activities.
- Clamping and removal of untaxed vehicles.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence.
- Excellent Communication Skills.
- Self‑Motivated.
- Customer Focused.
- Ability to work shifts.
- Ability to work on own initiative.
- Previous experience in a similar role would be ideal but not essential.
- The ability to carry out manual handling and heavy lifting tasks safely.
What’s in it for you?
- Competitive rates of pay.
- Staff benefits designed to suit you, from discounts on retail shopping, travel and socialising to health & wellbeing.
- Excellent Reward & Recognition Scheme.
- Enhanced Maternity & Paternity package [subject to eligibility criteria].
- First Class Training & Development Opportunities.
- Pension Scheme.
- Full Uniform provided.
- Competitive days’ holiday including bank holiday.
- Regular overtime (optional).
- Shift Patterns (requires regular weekend working as part of the rota).
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer and will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Enforcement Officer in Port Talbot employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Port Talbot
✨Tip Number 1
Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public regularly. Role-play scenarios with friends or family to build your confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and the company culture, plus it might just give you a foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Enforcement Officer in Port Talbot
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Enforcement Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your ability to liaise with the public. Share examples in your application that demonstrate how you've effectively communicated in past roles.
Be Honest About Your Experience: If you have previous experience in a similar role, great! If not, that's okay too. Just be honest about your background and focus on your willingness to learn and adapt. We value self-motivation and customer focus!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen and ready to join our team!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Role
Make sure you understand what an Enforcement Officer does. Familiarise yourself with the responsibilities, like liaising with the public and handling enforcement actions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Communication Skills
Since excellent communication is key for this position, practice how you would explain complex topics simply. Think about scenarios where you might need to advise the public on clamping or fines, and prepare clear, concise responses.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you’ve successfully dealt with customers or the public. Highlight your ability to remain calm under pressure and how you’ve resolved conflicts or provided support in challenging situations.
✨Show Your Initiative
Think of instances where you've taken the initiative in previous roles. Whether it’s reporting faults or completing daily reports, be ready to discuss how you proactively contribute to a team and ensure everything runs smoothly.