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- Tasks: Lead a team to manage daily operations of the vehicle pound and ensure efficient service.
- Company: Join Marston Holdings, the UK's largest judicial services company with a focus on innovation.
- Benefits: Enjoy flexible shifts, competitive holidays, and lifestyle benefits including discounts and wellness support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: First-class training and career development opportunities await you!
The predicted salary is between 28800 - 43200 £ per year.
Location: Plymouth
NSL, part of Marston Holdings Limited, have an exciting opportunity for a Pound Supervisor to join their team on a full time, permanent basis. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
As a Pound Supervisor, you’ll be responsible for the day‑to‑day running of the vehicle pound and leading a team of Enforcement Officers to deliver a safe and efficient service.
Key responsibilities:
- Overseeing daily operations of the vehicle pound
- Leading, supporting, and coordinating Enforcement Officers
- Creating duty rosters and managing daily shift allocations
- Managing contract office routines and records
- Producing vehicle condition and reconciliation reports
- Maintaining accurate documentation in line with contract requirements
- Ensuring company equipment is used correctly and well maintained
- Completing incident, health & safety, and accident reports
- Liaising with members of the public and providing clear advice on enforcement procedures
- Handling phone enquiries, written correspondence, and customer complaints professionally
What do you need to be a Pound Supervisor?
- Previous supervisor experience
- Experience using a cash receipting system
- Excellent time management and organisation skills
- Ability to communicate with customers often in difficult and demanding circumstances
- Strong report writing skills
- Flexibility to accommodate business needs
What’s in it for you?
- Flexible Shift Patterns
- First Class Training & Development Opportunities
- Competitive days’ holiday including bank holiday
- Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- Pension Scheme
- Full Uniform provided
If this sounds like the job for you, please apply.
Pound Supervisor in Plympton employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pound Supervisor in Plympton
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being a Pound Supervisor.
✨Tip Number 2
Practice your communication skills. As a Pound Supervisor, you'll need to handle tricky situations with the public. Role-play potential scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've successfully led a team or managed a project. Be ready to discuss these during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team at Marston Holdings.
We think you need these skills to ace Pound Supervisor in Plympton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a supervisor. We want to see how your skills match the key responsibilities of the Pound Supervisor role, so don’t hold back!
Show Off Your Report Writing Skills: Since strong report writing is a must for this position, include examples of reports you've written in the past. We love seeing clear, concise communication, so make it shine in your application!
Be Professional and Personable: When you’re writing your cover letter, remember that you’ll be liaising with the public. Show us your ability to handle difficult situations with professionalism and a friendly approach. It’s all about balance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Marston Holdings
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Pound Supervisor. Familiarise yourself with daily operations, team management, and report writing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Pound Supervisor, you'll be leading a team of Enforcement Officers. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.
✨Prepare for Customer Interaction Scenarios
You'll often deal with the public, sometimes in challenging situations. Think of examples where you've handled difficult customer interactions effectively. This will demonstrate your communication skills and ability to remain calm under pressure.
✨Bring Your Organisational A-Game
Time management and organisation are key for this role. Be ready to discuss how you prioritise tasks and manage schedules. You might even want to prepare a mock duty roster to showcase your planning skills during the interview.
