At a Glance
- Tasks: Engage with the public, manage vehicle enforcement, and ensure compliance.
- Company: NSL, a leader in parking and street management solutions.
- Benefits: Competitive pay, flexible shifts, discounts, and excellent training opportunities.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and strong communication skills required.
The predicted salary is between 24000 - 28000 € per year.
Location: Plymouth
Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
- Completes daily reports regarding activities.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence
- Excellent Communication Skills
- Self‑Motivated
- Customer Focused
- Ability to work shifts
- Ability to work on own initiative
- Previous experience in a similar role would be ideal but not essential
What’s in it for you?
- Competitive rates of pay
- Staff benefits designed to suit you, from discounts on retail shopping, travel and socialising to health & wellbeing
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided
- Competitive days’ holiday including bank holidays
- Regular overtime (optional)
- Flexible Shift Patterns
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.
We are an equal‑opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Enforcement Officer in Plympton employer: Marston (Holdings)
At NSL, we pride ourselves on being more than just the 'parking people'; we are leaders in providing essential services that enhance community living. Our work culture fosters inclusivity and personal growth, offering comprehensive training and development opportunities alongside competitive pay and flexible shift patterns. Located in Plymouth, our Enforcement Officers enjoy a supportive environment with a strong emphasis on employee wellbeing and recognition, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Officer in Plympton
✨Tip Number 1
Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public regularly. Role-play scenarios with friends or family to build confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and might even give you a heads-up about upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the NSL team.
We think you need these skills to ace Enforcement Officer in Plympton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a DVLA Enforcement Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to engage with the public. We love seeing examples of how you've effectively communicated in past roles or situations.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and our recruitment team.
How to prepare for a job interview at Marston (Holdings)
✨Know Your Role
Make sure you understand what a DVLA Enforcement Officer does. Familiarise yourself with the responsibilities, like liaising with the public and handling enforcement actions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Communication Skills
Since excellent communication is key for this position, practice how you would explain complex topics simply. Think about scenarios where you might need to advise the public on clamping or fines, and prepare clear, concise responses.
✨Show Your Customer Focus
Prepare examples from your past experiences where you've demonstrated customer service skills. Whether it’s resolving complaints or providing helpful information, showing that you can handle public interactions effectively will set you apart.
✨Be Ready for Shift Work
Understand that this role involves working shifts. Be prepared to discuss your availability and how you manage your time. Showing flexibility and a positive attitude towards shift work can make a great impression.
