At a Glance
- Tasks: Visit properties to resolve customer accounts and reconnect services.
- Company: Join Marston Holdings, a leader in utilities resolution.
- Benefits: Flexible hours and a daily rate of £130-£150.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a difference by helping customers in financial difficulty.
- Qualifications: Full UK driving licence and strong communication skills.
Marston Holdings is seeking a Resolution Field Agent in Peterborough to perform field visits to both residential and commercial properties. The role involves resolving customer accounts, reconnecting services, and assisting those in financial difficulty.
Candidates must have:
- a full UK driving licence
- a compliant vehicle
- strong organisational and communication skills
The position offers flexible working hours with a guaranteed daily rate of £130-£150 depending on skills and experience.
Utilities Resolution Field Agent - Flexible, UK-Wide in Peterborough employer: Marston (Holdings)
Marston Holdings is an excellent employer that values flexibility and work-life balance, offering a competitive daily rate for the role of Utilities Resolution Field Agent. With a supportive work culture focused on employee development and opportunities for growth, team members are empowered to make a meaningful impact in their communities across the UK. The company fosters a collaborative environment where strong communication and organisational skills are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Resolution Field Agent - Flexible, UK-Wide in Peterborough
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Resolution Field Agent, you'll need to interact with various customers. Role-play scenarios with friends or family to build confidence and improve your ability to handle different situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Marston Holdings.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and serious about landing the job. Don’t miss out on this opportunity!
We think you need these skills to ace Utilities Resolution Field Agent - Flexible, UK-Wide in Peterborough
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves interacting with customers, make sure to highlight your strong communication skills in your application. We want to see how you can effectively resolve issues and connect with people.
Be Organised:This job requires a lot of field visits, so demonstrate your organisational skills in your written application. Share examples of how you've managed your time and tasks efficiently in previous roles.
Tailor Your Application:Make your application stand out by tailoring it to the specific role. Mention your experience with customer accounts and any relevant skills that align with the responsibilities of a Resolution Field Agent.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Make sure you thoroughly understand what a Resolution Field Agent does. Familiarise yourself with the responsibilities like resolving customer accounts and reconnecting services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or assisted customers, as these stories will highlight your ability to handle sensitive situations.
✨Demonstrate Organisational Skills
Being organised is crucial for a field agent. Bring up specific tools or methods you use to manage your time and tasks efficiently. You might even want to mention any experience you have with scheduling visits or managing multiple accounts at once.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate how you'd handle real-life situations. Practice responses to potential challenges, like dealing with a difficult customer or assisting someone in financial difficulty, to show your problem-solving skills.
