Service Delivery Manager - Traffic Tech & Smart City in Neath

Service Delivery Manager - Traffic Tech & Smart City in Neath

Neath Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the Traffic Technology portfolio and oversee contract delivery and client relationships.
  • Company: Join Marston Holdings, a leader in smart city technology.
  • Benefits: Enjoy competitive salary, flexible working options, and career development opportunities.
  • Other info: Dynamic role with a focus on innovation and collaboration.
  • Why this job: Shape the future of transport technology while driving service improvements.
  • Qualifications: Experience in service delivery and strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

Marston Holdings’ Vidalert and Vortex technology division in Neath is seeking a Service Delivery Manager to lead the Traffic Technology portfolio. You will oversee contract delivery, manage client relationships from implementation through renewal, and drive service improvements across multiple projects.

You will monitor KPIs and SLAs, coordinate cross-functional teams, and communicate performance insights to clients while shaping future transport technology solutions and ensuring high service.

Service Delivery Manager - Traffic Tech & Smart City in Neath employer: Marston (Holdings)

Marston Holdings is an exceptional employer located in Neath, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development alongside attractive benefits such as flexible working arrangements and enhanced family leave policies. Joining Marston Holdings means being part of a forward-thinking team dedicated to driving impactful solutions in the Traffic Technology sector.

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Contact Details:

Marston (Holdings) Recruitment Team

We think you need these skills to ace Service Delivery Manager - Traffic Tech & Smart City in Neath

Contract Management
Client Relationship Management
Service Improvement
KPI Monitoring
SLA Management
Cross-Functional Team Coordination
Performance Communication