At a Glance
- Tasks: Support project delivery and governance while mentoring junior team members.
- Company: Join Vidalert, a leader in intelligent traffic solutions.
- Benefits: Competitive salary, 25 days leave, flexible perks, and life assurance.
- Other info: Dynamic environment with opportunities for career growth and continuous improvement.
- Why this job: Make a real impact on communities with innovative technology projects.
- Qualifications: PRINCE2 Foundation certification and strong PMO principles knowledge required.
The predicted salary is between 40000 - 40000 £ per year.
About Vidalert
Vidalert, part of the Marston Holdings group, is a leading provider of intelligent traffic enforcement and management solutions. We help local authorities and organisations improve road safety, traffic flow, and environmental outcomes through innovative technology and data‑driven services.
About The Role
As a Senior PMO Assistant, you will play a key role in project delivery, governance, and operational activities across the business. Working closely with project teams, operational stakeholders, and senior management, you will ensure that project documentation, reporting, scheduling, and administrative processes are delivered to a consistently high standard. Being the PMO champion you will also provide guidance and mentoring to junior members in the team, helping to develop best practices and maintain quality across the PMO function.
What You Will Be Doing
- Create, maintain, and organise project documentation, including - Project plans, Schedules, Status reports, Meeting minutes
- Provide administrative support to the wider Customer Operations Team, including - Coordinating permits, Managing traffic management requirements, Obtaining third‑party quotations, Proactively tracking actions and deadlines
- Maintain and audit project documentation standards to ensure consistency and compliance with organisational processes.
- Coordinate and manage the scheduling of internal and external resources.
- Support the production of operational and project reporting.
- Deputise for the Head of Operational Delivery and Governance when required.
- Support the Head of Service Management with operational and governance activities.
- Coach, mentor, and provide training to PMO Assistants.
- Collaborate with the Quality Assurance team to ensure processes are appropriately documented and maintained.
- Support ISO and BSI audits as required.
- Contribute to wider business initiatives and continuous improvement activities.
What You Will Bring
- Highly organised and capable of managing multiple priorities simultaneously.
- Results driven with a proactive approach to problem solving.
- Comfortable working in a busy, fast‑paced environment.
- A strong team player who supports and develops colleagues.
- Passionate about continuous improvement and process optimisation.
- Must have PRINCE2 Foundation certification or higher.
- Strong understanding of PMO principles, governance, customer service best practices and project support functions.
Nice To Have's
- Experience supporting hardware and software deployment projects.
- Advanced knowledge of Microsoft Office applications.
- Knowledge of the ITIL framework.
- Experience using HALO ITSM.
- Experience within the traffic, parking, or highways technology sector.
What’s In It for You?
- Salary up to £40,000 (depending on experience)
- 25 days annual leave, plus bank holidays
- Holiday purchase scheme – buy up to 5 additional days each year
- Life Assurance
- A wide range of flexible staff benefits, from high‑street discounts to wellbeing and lifestyle perks
- Enhanced Maternity & Paternity Package (subject to eligibility)
Location: Neath – Metal Box Milland Road Ind Est, SA11 1NJ
Employment Type: Permanent, Full‑time
Why Join Vidalert?
At Vidalert and Marston Holdings, we are committed to creating an inclusive and supportive environment where our people can thrive. You'll have the opportunity to work on innovative technology projects that make a real difference to communities across the UK while developing your career within a growing and dynamic organisation.
If you're looking for a role where you can make an impact, support successful project delivery, and help shape operational excellence, we'd love to hear from you. Apply today and become part of the Vidalert team.
Senior PMO Assistant in Neath employer: Marston (Holdings)
At Vidalert, part of the Marston Holdings group, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to excel. As a Senior PMO Assistant, you will not only contribute to impactful projects that enhance road safety and traffic management but also benefit from extensive professional development opportunities, flexible staff perks, and a supportive environment that values your growth. Join us in Neath, where your efforts will directly contribute to meaningful community improvements while enjoying a competitive salary and generous leave benefits.
