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- Tasks: Help keep the community safe by managing parking and removing untaxed vehicles.
- Company: Join NSL, a leader in parking and street management solutions.
- Benefits: Enjoy competitive pay, discounts, training, and a supportive work environment.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Port Talbot
Here at NSL we are not just the "parking people"; we are market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors, including comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures relevant information packs are available.
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
- Completes daily reports regarding activities.
- Clamping and removal of untaxed vehicles.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence.
- Excellent Communication Skills.
- Self‐Motivated.
- Customer Focused.
- Ability to work shifts.
- Ability to work on own initiative.
- Previous experience in a similar role would be ideal but not essential.
- The ability to carry out manual handling and heavy lifting tasks safely.
What's in it for you?
- Competitive rates of pay.
- Staff benefits designed to suit you, from discounts on retail shopping, travel and socialising to health & wellbeing.
- Excellent Reward & Recognition Scheme.
- Enhanced Maternity & Paternity package [subject to eligibility criteria].
- First Class Training & Development Opportunities.
- Pension Scheme.
- Full Uniform provided.
- Competitive days' holiday including bank holiday.
- Regular overtime (optional).
- Shift Patterns (requires regular weekend working as part of the rota).
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer and will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we're committed to creating an inclusive environment for all employees.
Enforcement Officer in Neath employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Neath
✨Tip Number 1
Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public regularly. Role-play scenarios with friends or family to build confidence in handling difficult conversations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the NSL team. Don’t miss out!
We think you need these skills to ace Enforcement Officer in Neath
Some tips for your application 🫡
Show Your Communication Skills: As an Enforcement Officer, you'll need to communicate effectively with the public. Make sure your application highlights your communication skills and any relevant experience you have in dealing with people.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the DVLA Enforcement Officer role. Mention your customer-focused attitude and any experience that aligns with the job description.
Be Honest About Your Experience: If you don’t have direct experience in a similar role, that’s okay! Be honest about your background and focus on transferable skills. Highlight your ability to work independently and your self-motivation.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Make sure you understand what an Enforcement Officer does, especially the specifics like liaising with the public and handling clamping. Familiarise yourself with the DVLA's processes and how your role fits into the bigger picture.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully dealt with the public or resolved conflicts, as these will showcase your ability to handle challenging situations.
✨Demonstrate Customer Focus
Be prepared to discuss how you prioritise customer service. Share experiences where you went above and beyond to assist someone, as this will highlight your commitment to helping the public in your role as an Enforcement Officer.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios you could face on the job. Think about how you would handle situations involving clamping or dealing with difficult members of the public, and be ready to explain your thought process.