Mobile CBT Civil Enforcement Officer Solihull
Mobile CBT Civil Enforcement Officer Solihull

Mobile CBT Civil Enforcement Officer Solihull

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol local streets, advise on parking, and issue tickets when necessary.
  • Company: Join Marston Holdings Ltd, a leader in integrated transport solutions.
  • Benefits: Flexible shifts, 28 days holiday, and health perks like gym discounts.
  • Why this job: Be the friendly face in your community, ensuring safe and accessible streets.
  • Qualifications: Good communication skills and a passion for helping others.
  • Other info: Opportunities for growth and a supportive, inclusive work environment.

The predicted salary is between 28800 - 43200 £ per year.

We are recruiting for a Civil Enforcement Officer (also known as an on-street parking attendant or traffic warden) to join our Transportation team. You will be patrolling local roads and streets and key car parking locations, advising the public of where they can park safely and securely, issuing enforcement tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.

Responsibilities

  • Patrol local roads, streets and key car parking locations.
  • Advise the public on safe and compliant parking and issue enforcement tickets where appropriate.
  • Report suspected abandoned vehicles.
  • Respond to public enquiries.

Aptitudes and Qualities

  • A people person — good communication skills, approachable and enjoy meeting new people.
  • An outdoors person — enjoy being out and about regardless of the weather.
  • Professionalism — we take our work seriously and are passionate about providing the best service and keeping communities safe and supported.
  • Team player — able to work independently and as part of a team.

What’s in it for you?

  • Flexible Working — flexible shift patterns to help you achieve a healthy work-life balance.
  • Training and Development — opportunities to grow with the company.
  • Full Uniform provided.
  • Leave Benefits — 28 days holiday per year (including bank holidays).
  • Family Friendly Benefits — enhanced Maternity & Paternity package (subject to eligibility).
  • Health and Wellbeing — access to the Employee Assistance Programme, Wellbeing Hub and Gym Discounts.
  • Employee Perks — online and in-store discounts and perks.
  • Reward and Recognition — your efforts are acknowledged.
  • Green Travel — Cycle to Work and Green Car Salary Sacrifice Schemes (subject to eligibility).
  • Company Pension Scheme — save for your future.
  • Death in Service Benefit — providing peace of mind.

New starters will be subject to Disclosure and Barring Service clearance. The post holder is expected to keep the Company updated if personal circumstances change. We are an equal opportunity employer and will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and passion for creating better outcomes and are committed to an inclusive environment for all employees.

Mobile CBT Civil Enforcement Officer Solihull employer: Marston Holdings

Marston Holdings Ltd is an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Mobile CBT Civil Enforcement Officer in Solihull, you will enjoy flexible working hours, comprehensive training opportunities, and a range of benefits including generous holiday leave and health perks, all while contributing to the safety and accessibility of local communities.
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Contact Detail:

Marston Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile CBT Civil Enforcement Officer Solihull

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Marston Holdings and their NSL brand. Understanding their values and what they stand for will help you connect better during the conversation.

✨Tip Number 2

Practice your people skills! As a Civil Enforcement Officer, you'll be interacting with the public a lot. Try role-playing common scenarios with friends or family to boost your confidence in handling enquiries and giving advice.

✨Tip Number 3

Dress the part! Even if it’s just an interview, showing up in smart attire can make a great first impression. It shows professionalism and that you take the opportunity seriously.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd.

We think you need these skills to ace Mobile CBT Civil Enforcement Officer Solihull

Communication Skills
Customer Service
Problem-Solving Skills
Teamwork
Independence
Attention to Detail
Professionalism
Adaptability
Public Engagement
Conflict Resolution

Some tips for your application 🫡

Show Your People Skills: As a Civil Enforcement Officer, you'll be interacting with the public a lot. Make sure your application highlights your communication skills and any experience you have in customer service. We want to see that you're approachable and enjoy meeting new people!

Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you'd be a great fit for our team.

Demonstrate Your Professionalism: We take our work seriously, so your application should reflect that. Share examples of how you've maintained professionalism in past roles, especially in challenging situations. This will show us that you’re ready to represent our brand positively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at Marston Holdings

✨Know Your Role

Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand what it means to patrol local roads, advise the public on parking, and issue enforcement tickets. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Show Off Your People Skills

Since this job involves interacting with the public, be prepared to demonstrate your communication skills. Think of examples where you've successfully dealt with enquiries or resolved conflicts. Being approachable and friendly can set you apart from other candidates.

✨Dress for Success

Even though you’ll be in uniform if hired, make sure to dress smartly for the interview. A professional appearance shows that you take the opportunity seriously. Plus, it helps create a positive first impression with your interviewers.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Mobile CBT Civil Enforcement Officer Solihull
Marston Holdings
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