Civil Enforcement Officer Apprentice in Mansfield

Civil Enforcement Officer Apprentice in Mansfield

Mansfield Apprenticeship 26400 - 26400 € / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol local streets, support the public, and ensure safe parking.
  • Company: Join Marston Holdings, a leader in community-focused services.
  • Benefits: Earn £12.71/hour, enjoy flexible perks, and gain a Customer Service qualification.
  • Other info: No experience needed; full training provided in a supportive environment.
  • Why this job: Make a real difference in your community while earning and learning.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 26400 - 26400 € per year.

Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? Join Marston Holdings and start a career where you can earn while you learn! This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided.

We’re looking for friendly, confident people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.

What’s In It For You

  • £12.71 per hour
  • Full training and personal development
  • Customer Service qualification
  • Permanant, full-time role (40 hours/week)
  • A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
  • 20 days’ holiday plus bank holidays

What You’ll Be Doing

  • You will patrol public streets and car parks, helping keep communities safe and accessible by:
  • Advising the public on parking rules and safe parking
  • Issuing Penalty Charge Notices to incorrectly parked vehicles
  • Responding to public enquiries professionally and courteously
  • Reporting abandoned vehicles and equipment issues
  • Supporting enforcement colleagues when required

What We’re Looking For

  • Strong communication and customer service skills
  • Self-motivated and able to work independently
  • Comfortable working outdoors
  • Ability to work shifts and handle challenging situations calmly

No previous experience is required — training and support will be provided throughout your apprenticeship.

About Us

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area. All offers are subject to DBS clearance. We are an equal‑opportunity employer committed to inclusion and fairness for all.

Civil Enforcement Officer Apprentice in Mansfield employer: Marston (Holdings)

Marston Holdings is an excellent employer for those seeking a meaningful career as a Civil Enforcement Officer Apprentice. With a commitment to personal development and a supportive work culture, employees benefit from comprehensive training, a competitive salary, and flexible perks that enhance their wellbeing. Working outdoors in your local community not only allows you to make a real difference but also provides opportunities for growth within a company dedicated to inclusion and fairness.

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Contact Detail:

Marston (Holdings) Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Civil Enforcement Officer Apprentice in Mansfield

Tip Number 1

Get to know the company! Research Marston Holdings and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since strong communication is key for this role, try role-playing common scenarios you might face as a Civil Enforcement Officer. This will boost your confidence and prepare you for real-life interactions.

Tip Number 3

Network with current employees! If you can, reach out to people already working at Marston Holdings. They can provide insider tips on what the company looks for and how to stand out during the selection process.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on the Marston Holdings site. This not only shows your enthusiasm but also ensures your application gets to the right people quickly.

We think you need these skills to ace Civil Enforcement Officer Apprentice in Mansfield

Communication Skills
Customer Service Skills
Self-Motivation
Independence
Problem-Solving Skills
Ability to Work Outdoors
Shift Work Flexibility

Some tips for your application 🫡

Show Your Passion for the Outdoors:Let us know how much you enjoy being outdoors! Share any experiences or activities that highlight your love for nature and community engagement. This will help us see your enthusiasm for the role.

Highlight Your Customer Service Skills:We’re looking for friendly and confident individuals, so make sure to showcase any previous customer service experience. Even if it’s informal, let us know how you’ve helped others in the past!

Be Yourself:Don’t be afraid to let your personality shine through in your application. We value authenticity, so share your unique qualities and what makes you a great fit for our team.

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with Marston Holdings!

How to prepare for a job interview at Marston (Holdings)

Know Your Role

Before the interview, make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like patrolling streets and advising the public on parking rules. This will help you answer questions confidently and show your genuine interest in the role.

Show Off Your People Skills

Since this role involves a lot of interaction with the public, be prepared to demonstrate your communication skills. Think of examples where you've helped others or resolved conflicts. This will highlight your customer service abilities and show that you're a friendly face for the community.

Prepare for Outdoor Scenarios

As you'll be working outdoors, think about how you'd handle various situations you might encounter. For instance, how would you respond to a challenging member of the public? Practising these scenarios can help you stay calm and collected during the interview.

Ask Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.