At a Glance
- Tasks: Lead operational delivery for Local Government contracts and ensure targets are met.
- Company: Join Marston Holdings, a leader in service delivery with a focus on local government.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: DBS check required; dynamic role with potential for growth.
- Why this job: Make a real difference in local communities while managing high-performing teams.
- Qualifications: Expert knowledge of Blue Badge enforcement legislation and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Marston Holdings is seeking a Service Delivery Manager to lead operational delivery for Local Government contracts.
You will ensure SLAs, KPIs and financial targets are met while building strong client relationships and guiding high-performing teams.
The role requires expert knowledge of Blue Badge enforcement legislation and the ability to manage the full enforcement lifecycle, from identification to legal action, with compliance to statutory requirements.
DBS check applies.
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We think you need these skills to ace Strategic Service Delivery Leader – Local Government in Manchester
Service Delivery Management
Client Relationship Management
Operational Delivery
SLA Management
KPI Monitoring
Financial Target Achievement
Team Leadership
