At a Glance
- Tasks: Configure, test, and deploy innovative systems for smart city solutions.
- Company: Join Vidalert, a leader in intelligent traffic enforcement and smart city tech.
- Benefits: Earn up to £45,000, enjoy hybrid working, and 25 days holiday.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on sustainable communities with cutting-edge technology.
- Qualifications: Experience in system configuration and strong problem-solving skills required.
The predicted salary is between 45000 - 45000 £ per year.
Location: London - Hybrid Working
Salary: Up to £45,000 (DOE)
About the Company
Vidalert, part of Marston Holdings’ Technology division, is a leading provider of intelligent traffic enforcement and smart city solutions. Working alongside Vortex, we use innovative technology, real‑time data, and cleantech solutions to help create smarter, safer, and more sustainable communities.
Role Overview
We are looking for a proactive and technically skilled System Configuration Consultant to join our growing team. You’ll play a key role in configuring, testing, deploying, and troubleshooting bespoke systems and software solutions, ensuring successful delivery for our clients. Acting as the bridge between Service Delivery and Development teams, you’ll manage projects from implementation through to final sign‑off, providing technical expertise, problem‑solving support, and excellent customer communication throughout.
Responsibilities
- Configure, test, and deploy systems, software, and hardware solutions.
- Support field engineers during installations and optimise system performance.
- Manage software updates, releases, and post‑deployment support.
- Troubleshoot and resolve technical issues, escalating where required.
- Produce and maintain technical documentation and release notes.
- Provide technical guidance and consultation to clients.
- Work closely with internal teams to ensure smooth project delivery.
- Support wider business and technical improvement projects.
Qualifications
- Previous experience working with bespoke systems.
- Experience in system configuration, testing, deployment, and troubleshooting.
- Strong analytical and problem‑solving skills.
- Comfortable working independently and managing projects end‑to‑end.
- Strong attention to detail and ability to meet deadlines.
- Collaborative mindset with a proactive approach to learning and improvement.
- IT qualification (or working towards one) or 1+ years’ relevant experience.
- Working knowledge of Windows and/or Linux operating systems.
- Experience with hardware setup and troubleshooting.
- Ability to document technical processes clearly and accurately.
- Experience supporting software or technical deployments.
Benefits
- Salary up to £45,000, depending on experience.
- Hybrid working, predominantly home working with occasional office days.
- Discounts on retail, travel, and social activities.
- 25 days holiday + bank holidays.
- Enhanced maternity & paternity package (subject to eligibility).
Why Join Us?
At Vidalert, you’ll be part of an innovative and fast‑growing technology business helping shape the future of smart cities and environmental solutions. We offer a collaborative environment where your ideas, technical expertise, and development are valued.
Equal Opportunity
We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
System Configuration Consultant in London employer: Marston (Holdings)
At Vidalert, located in the vibrant city of London, we pride ourselves on being an excellent employer that fosters innovation and collaboration. Our hybrid working model allows for a flexible work-life balance, while our commitment to employee growth is reflected in our supportive culture and opportunities for professional development. Join us to be part of a forward-thinking team dedicated to creating smarter, safer communities through cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land System Configuration Consultant in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at Vidalert. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled system configuration or troubleshooting in the past. We want to see your problem-solving skills in action!
✨Tailor Your Approach
Before any interview, do your homework on Vidalert and its projects. Tailor your responses to show how your experience aligns with their needs. This shows you're genuinely interested and ready to contribute to their mission.
✨Follow Up
After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace System Configuration Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the System Configuration Consultant role. Highlight your experience with bespoke systems, configuration, and troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about smart city solutions and how your technical expertise can contribute to our team. Keep it engaging and relevant to the role.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide solutions under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our innovative team at Vidalert!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of system configuration, testing, and troubleshooting. Be ready to discuss specific technologies you've worked with, especially Windows and Linux operating systems, as well as any bespoke systems you've configured.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot a problem or optimise system performance, and be ready to explain your thought process and the outcome.
✨Communicate Clearly and Confidently
Since you'll be acting as a bridge between teams, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
✨Demonstrate Your Collaborative Spirit
Highlight your experience working in teams and managing projects. Be prepared to discuss how you’ve supported field engineers during installations or collaborated with internal teams to ensure smooth project delivery.