Civil Enforcement Officer in London

Civil Enforcement Officer in London

London Full-Time 13 - 16 ÂŁ / hour (est.) No home office possible
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At a Glance

  • Tasks: Patrol streets, advise on parking, issue tickets, and assist the public.
  • Company: Join NSL, a leader in parking and street management services.
  • Benefits: Flexible shifts, 28 days holiday, staff discounts, and full uniform provided.
  • Why this job: Enjoy working outdoors while making your community safer and more accessible.
  • Qualifications: Great communication skills and a passion for customer service.
  • Other info: Full training provided with opportunities for career development.

The predicted salary is between 13 - 16 ÂŁ per hour.

The London Borough of Camden - ÂŁ15.90 per hour

Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.

You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible. Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.

If you enjoy being outdoors and have great communication skills, we would love to hear from you. This is a full time role, 42.5 hours per week, working 5 days out of 7, including some weekends and Bank Holidays.

What’s in it for you?

  • Flexible Shift Patterns
  • First Class Training & Development Opportunities
  • 28 days’ holiday including bank holidays
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
  • Enhanced Maternity & Paternity package (subject to eligibility criteria)
  • Pension Scheme
  • Full Uniform provided

What do you need to be a Civil Enforcement Officer?

  • Excellent Communication Skills
  • Self-Motivated
  • Customer Focused
  • A love of working outdoors
  • Ability to work shifts
  • Ability to work on own initiative

To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. As part of our ongoing commitment to excellent service in every aspect of our work, every single applicant will receive a response.

We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Civil Enforcement Officer in London employer: Marston Holdings

At NSL, part of Marston Holdings Ltd., we pride ourselves on being more than just the 'parking people'; we are dedicated to enhancing community safety and accessibility. Our employees enjoy a supportive work culture with flexible shift patterns, comprehensive training, and numerous benefits tailored to their lifestyles, all while working in the vibrant environment of Camden. Join us to make a meaningful impact in your local neighbourhood while benefiting from our commitment to employee growth and inclusivity.
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Contact Detail:

Marston Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer in London

✨Tip Number 1

Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Civil Enforcement Officer, you'll be interacting with the public regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.

✨Tip Number 3

Be proactive! If you see an opportunity to connect with someone from NSL, whether through networking events or social media, take it! Building relationships can give you an edge over other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from the source.

We think you need these skills to ace Civil Enforcement Officer in London

Excellent Communication Skills
Self-Motivated
Customer Focused
Ability to Work Outdoors
Ability to Work Shifts
Ability to Work on Own Initiative
Patrolling Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Communication Skills: Since excellent communication is key for a Civil Enforcement Officer, make sure to highlight any relevant experience in your application. We want to see how you can engage with the public and handle enquiries effectively.

Emphasise Your Customer Focus: This role is all about helping people, so let us know about your customer service experience. Share examples of how you've gone above and beyond to assist others, as this will really resonate with us.

Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Tell us why you’re passionate about working outdoors and what makes you a great fit for our team.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get back to you soon!

How to prepare for a job interview at Marston Holdings

✨Know Your Role

Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand what it means to patrol streets, issue tickets, and engage with the public. This will help you answer questions confidently and show your genuine interest in the role.

✨Show Off Your Communication Skills

Since excellent communication is key for this job, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved conflicts or helped customers, as these stories will highlight your skills.

✨Demonstrate Your Customer Focus

Be ready to discuss how you prioritise customer service. Share experiences where you went above and beyond to assist someone, especially in outdoor settings. This will show that you understand the importance of being approachable and helpful.

✨Prepare for Shift Work

Since this role involves working shifts, be prepared to discuss your flexibility and willingness to work weekends and bank holidays. Highlight any previous experience with shift work to reassure them that you can handle the demands of the job.

Civil Enforcement Officer in London
Marston Holdings
Location: London
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