Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool
Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate

Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool

Liverpool Full-Time 33800 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit properties to resolve customer accounts and reconnect services.
  • Company: Leading enforcement company in the UK with a focus on customer support.
  • Benefits: Guaranteed daily rate of £130-£150, full training, and ongoing support.
  • Why this job: Make a real difference by helping people in financial difficulty.
  • Qualifications: UK driving licence, own vehicle, and strong communication skills.
  • Other info: Flexible working hours and opportunities for personal growth.

The predicted salary is between 33800 - 39000 £ per year.

A leading enforcement company in the UK is seeking a Resolution Field Agent to perform field visits to residential and commercial properties. This role emphasizes resolving customer accounts, reconnecting services, and offering vital support to those in financial difficulty.

Candidates must have a UK driving licence, their own vehicle, and strong communication skills. This position provides a guaranteed daily rate of £130-£150 alongside full training and continuous support.

Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool employer: Marston (Holdings)

As a leading enforcement company in the UK, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and development. Our Resolution Field Agents benefit from a guaranteed daily rate, comprehensive training, and the opportunity to make a meaningful impact in the community by assisting those in financial difficulty. Join us for a rewarding career where your contributions are valued and recognised across the UK.
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Contact Detail:

Marston (Holdings) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate how our skills match the role of a Resolution Field Agent.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.

We think you need these skills to ace Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool

Field Visit Experience
Customer Account Resolution
Service Reconnection
Financial Support Knowledge
UK Driving Licence
Own Vehicle
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Off Your Communication Skills: Since strong communication is key for the Resolution Field Agent role, make sure to highlight your ability to connect with people in your application. Use clear and concise language to demonstrate how you can effectively resolve issues and support customers.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job. Mention your experience with customer service and any relevant skills that align with the role.

Highlight Your Driving Experience: As this role requires a UK driving licence and your own vehicle, be sure to mention your driving experience in your application. It’s a good idea to include any relevant details about your reliability and punctuality on the road.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Marston (Holdings)

✨Know the Role Inside Out

Before your interview, make sure you understand what a Resolution Field Agent does. Familiarise yourself with the responsibilities like performing field visits and resolving customer accounts. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved conflicts or helped customers in difficult situations. This will demonstrate your ability to connect with people, which is crucial for this job.

✨Highlight Your Problem-Solving Abilities

As a Resolution Field Agent, you'll need to tackle various challenges. Be ready to discuss specific instances where you've successfully solved problems, especially in high-pressure situations. This will illustrate your capability to handle the demands of the role and reassure the interviewer of your skills.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask about the company culture, training process, and support provided. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it makes the conversation more engaging!

Resolution Field Agent - Flexible, UK-wide, Guaranteed Rate in Liverpool
Marston (Holdings)
Location: Liverpool

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