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- Tasks: Conduct field visits to resolve customer accounts in residential and commercial properties.
- Company: Join Marston Holdings, a leader in customer resolution services.
- Benefits: Enjoy a flexible work schedule and comprehensive training.
- Other info: Perfect for self-motivated individuals seeking flexibility and growth.
- Why this job: Make a real difference by helping customers reconnect essential services.
- Qualifications: Strong organisational and communication skills; full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Marston Holdings is seeking a Resolution Field Agent in the Liverpool City Region. In this role, you will conduct field visits to resolve customer accounts in both residential and commercial properties. Responsibilities include discussing utility accounts, reconnecting services, and supporting customers facing financial difficulties.
Ideal candidates will possess strong organisational and communication skills, a full UK driving licence, and access to a ULEZ-compliant vehicle. This position offers a flexible work schedule and comprehensive training.
Resolution Field Agent – Flexible, Self-Employed Role in Liverpool employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolution Field Agent – Flexible, Self-Employed Role in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Resolution Field Agent role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to explain why you're the perfect fit for the job. Highlight your organisational skills and experience in customer service to stand out.
✨Tip Number 3
Stay flexible! Since this role offers a flexible schedule, be open to different working hours and locations. Show that you're adaptable and ready to tackle challenges head-on, which is key for a Resolution Field Agent.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Resolution Field Agent position. Plus, you'll get all the latest updates and tips directly from us to help you land that job!
We think you need these skills to ace Resolution Field Agent – Flexible, Self-Employed Role in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be discussing utility accounts and helping customers, make sure your application highlights your communication skills. We want to see how you can connect with people and resolve issues effectively.
Be Organised: This role requires strong organisational skills, so don’t forget to mention any relevant experience in your application. We love candidates who can manage their time well and keep track of multiple tasks!
Highlight Your Driving Experience: As a Resolution Field Agent, having a full UK driving licence and access to a ULEZ-compliant vehicle is essential. Make sure to include this info in your application to show us you're ready to hit the road!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Stuff
Before the interview, make sure you understand Marston Holdings and their mission. Familiarise yourself with the role of a Resolution Field Agent, especially the responsibilities around utility accounts and customer support. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples from your past experiences where you've successfully resolved issues or supported customers. This will help demonstrate that you have what it takes to excel in this role.
✨Be Ready for Scenarios
Expect situational questions that assess how you'd handle various customer interactions, especially those involving financial difficulties. Think through potential scenarios beforehand and how you would approach them, showing empathy and problem-solving skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the training process and the flexibility of the role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your expectations.