At a Glance
- Tasks: Conduct field visits to resolve customer accounts and support financial difficulties.
- Company: Marston Holdings, a leader in customer resolution services.
- Benefits: Guaranteed daily rate of £130-£150 and flexible working hours.
- Other info: Dynamic environment with training and career development opportunities across the UK.
- Why this job: Make a real difference in people's lives while enjoying flexibility and support.
- Qualifications: Full UK driving licence and access to a vehicle required.
The predicted salary is between 33800 - 39000 € per year.
Marston Holdings is looking for a Resolution Field Agent in Leeds, UK. This role involves conducting field visits to resolve customer accounts and provide support for financial difficulties.
Candidates must have a full UK driving licence and access to a vehicle. The position offers a guaranteed daily rate of £130-£150 and flexible working hours.
Successful applicants will receive training and support within a dynamic field environment, promoting career development and opportunities across the UK.
Flexible Utilities Field Agent – Reconnect & Resolve in Leeds employer: Marston (Holdings)
Marston Holdings is an excellent employer that prioritises employee growth and development, offering comprehensive training and support in a dynamic field environment. With flexible working hours and a competitive daily rate, employees can enjoy a healthy work-life balance while making a meaningful impact in the community. Located in Leeds, this role provides unique opportunities to engage with customers directly and contribute to resolving financial difficulties, making it a rewarding position for those seeking purpose in their work.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Utilities Field Agent – Reconnect & Resolve in Leeds
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and conflict resolution. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It streamlines the process and ensures your application gets the attention it deserves.
We think you need these skills to ace Flexible Utilities Field Agent – Reconnect & Resolve in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Resolution Field Agent. Highlight any relevant experience you have with customer service or resolving issues, as this is key for us in this position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Make sure you understand what a Resolution Field Agent does. Familiarise yourself with the responsibilities, especially around resolving customer accounts and supporting those in financial difficulties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Field Agent, you'll be dealing with customers face-to-face. Prepare examples of how you've successfully resolved conflicts or helped someone in a tough situation. This will demonstrate your ability to connect with people and handle sensitive issues effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and adaptability. Think about scenarios where you've had to think on your feet or adapt to changing circumstances. This is crucial in a field role where no two days are the same!
✨Highlight Your Driving Experience
Since a full UK driving licence and access to a vehicle are essential, be prepared to discuss your driving experience. Mention any relevant experiences that showcase your reliability and punctuality, as these traits are vital for a role that involves travel.
