Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist the public through various channels, providing clear and professional support.
- Company: Leading judicial services provider in Inverness with a supportive team.
- Benefits: Flexible shifts, 25 days leave, and competitive pay for a great work-life balance.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and experience in customer service required.
- Other info: Opportunity to work in a fast-paced environment with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading judicial services provider in Inverness is seeking a Customer Service Advisor to join its contact centre team. You will assist the public through various communication channels, delivering clear and professional support.
The ideal candidate will have:
- Strong verbal and written communication skills
- Experience in customer service
- The ability to handle multiple IT systems effectively
Benefits include a great work-life balance, enhanced leave, and competitive remuneration.
Customer Service Advisor — Flexible Shifts + 25 Days Leave in Inverness employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Flexible Shifts + 25 Days Leave in Inverness
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering clear support, try role-playing common customer service scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your experience with IT systems during the interview. Be ready to share specific examples of how you've successfully managed multiple systems in previous roles.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We want to see your application and get you on board as a Customer Service Advisor, so don’t miss out!
We think you need these skills to ace Customer Service Advisor — Flexible Shifts + 25 Days Leave in Inverness
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering clear and professional support, make sure your written application reflects your strong communication skills. Use concise language and avoid jargon to keep it straightforward.
Tailor Your Application: Take a moment to customise your application for the Customer Service Advisor role. Highlight your relevant experience in customer service and how you’ve successfully handled multiple IT systems in the past.
Be Personable: We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. A friendly tone can go a long way in showing us you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Marston (Holdings)
✨Know the Company Inside Out
Before your interview, take some time to research the judicial services provider. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Familiarise Yourself with IT Systems
Since the role involves handling multiple IT systems, brush up on any relevant software or tools you might encounter. If you have experience with specific systems, be ready to discuss how you used them to improve customer service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you’re proactive and genuinely interested in contributing to the company.
