At a Glance
- Tasks: Conduct field visits to resolve customer accounts and reconnect services.
- Company: Join Marston Holdings, a leader in utility solutions.
- Benefits: Earn £130-£150 daily with flexible working hours.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a real difference by helping clients in financial difficulty.
- Qualifications: Full UK driving license and access to a ULEZ-compliant vehicle required.
Marston Holdings in Gloucester is seeking a Part-Time Resolution Field Agent to conduct field visits to residential and commercial properties. The successful candidate will be responsible for resolving customer accounts and reconnecting services while providing support to clients in financial difficulty.
The role offers guaranteed daily rates ranging from £130 to £150 based on skills and experience, along with flexible working opportunities.
Applicants must possess a full UK driving license and access to a ULEZ-compliant vehicle for work within specific areas.
Resolution Field Agent (Utilities) – Flexible, Field-Based in Gloucester employer: Marston (Holdings)
Marston Holdings is an excellent employer that values flexibility and work-life balance, making it an ideal choice for those seeking part-time opportunities in Gloucester. With competitive daily rates and a supportive work culture focused on helping clients in financial difficulty, employees are encouraged to grow their skills while making a meaningful impact in the community. The company fosters a collaborative environment where every team member's contribution is valued, ensuring a rewarding experience for all.
StudySmarter Expert Advice🤫
We think this is how you could land Resolution Field Agent (Utilities) – Flexible, Field-Based in Gloucester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the utilities sector. A personal recommendation can go a long way in landing that Resolution Field Agent role.
✨Tip Number 2
Prepare for the field! Familiarise yourself with common customer issues and resolutions in the utilities space. This will not only boost your confidence but also show potential employers that you’re ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your responses. Focus on how you would handle difficult situations with customers, as this is key for the Resolution Field Agent position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Resolution Field Agent (Utilities) – Flexible, Field-Based in Gloucester
Some tips for your application 🫡
Show Us Your Skills:When you're writing your application, make sure to highlight any relevant experience you have in customer service or account resolution. We want to see how your skills can help us support clients in financial difficulty.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Resolution Field Agent role. Mention specific aspects of the job description that resonate with your experience and enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Resolution Field Agent does. Familiarise yourself with the responsibilities of conducting field visits and resolving customer accounts. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since this role involves supporting clients in financial difficulty, be prepared to discuss how you've handled challenging situations in the past. Think of specific examples where you've successfully resolved issues or provided support, as this will highlight your suitability for the position.
✨Highlight Your Flexibility
Given that the job offers flexible working opportunities, emphasise your adaptability and willingness to work in various environments. Share experiences where you've successfully adjusted to changing circumstances or worked independently, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if Marston Holdings is the right fit for you.
