At a Glance
- Tasks: Conduct field visits to resolve utility accounts and support customers in need.
- Company: Marston Holdings, a leading company in Newcastle upon Tyne.
- Benefits: Flexible work hours, guaranteed daily rate of £130-£150, and full training provided.
- Other info: Enjoy continuous support and the freedom to choose your working hours.
- Why this job: Make a real difference by helping customers facing financial difficulties.
- Qualifications: UK driving licence and strong organisational and negotiation skills.
Marston Holdings in Newcastle upon Tyne is looking for a self-employed Resolution Field Agent. This role offers flexibility with part-time or full-time work options and a guaranteed daily rate of £130-£150 based on skills and experience.
The position requires conducting field visits to resolve utility accounts and support customers facing financial difficulties.
Ideal candidates will hold a UK driving licence and have strong organisational and negotiation skills, with full training and continuous support provided.
Flexible Utilities Field Agent – Reconnect & Resolve employer: Marston (Holdings)
Marston Holdings is an excellent employer that values flexibility and work-life balance, offering self-employed Resolution Field Agents the opportunity to choose their hours while earning a competitive daily rate. With a strong commitment to employee development, the company provides comprehensive training and ongoing support, fostering a collaborative work culture that empowers agents to make a meaningful impact in the community by assisting customers in financial distress.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Utilities Field Agent – Reconnect & Resolve
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the utilities sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those field visits! Brush up on your negotiation skills and be ready to showcase how you can resolve issues effectively. Role-playing scenarios with a friend can help you feel more confident when meeting potential clients.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with companies after interviews. A simple email thanking them for their time can keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that flexible role as a Resolution Field Agent. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Flexible Utilities Field Agent – Reconnect & Resolve
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your organisational and negotiation skills in your application. We want to see how you can bring those talents to the table, especially when it comes to resolving utility accounts.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Resolution Field Agent role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Honest About Your Flexibility:Since this role offers flexible working options, let us know your availability upfront. Whether you're looking for part-time or full-time work, being clear about your schedule helps us find the best fit for you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resolution Field Agent. Familiarise yourself with common utility issues and how to approach resolving them. This will show that you're proactive and genuinely interested in helping customers.
✨Showcase Your Skills
Highlight your organisational and negotiation skills during the interview. Prepare specific examples from your past experiences where you've successfully resolved conflicts or managed challenging situations. This will demonstrate your capability to handle the responsibilities of the role.
✨Flexibility is Key
Since the role offers flexible working hours, be ready to discuss how you can adapt your schedule to meet the needs of the job. Share any previous experiences where you've successfully managed your time and commitments, showing that you can thrive in a flexible environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company and the role. This could include inquiries about the training process or how they support agents in the field. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.
