At a Glance
- Tasks: Conduct field visits to resolve customer accounts and reconnect services.
- Company: Marston (Holdings), a leader in customer resolution services.
- Benefits: Flexible hours, guaranteed daily rate of £130–£150, and self-employed status.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a difference by supporting customers in need while enjoying flexible work.
- Qualifications: Full UK driving licence, own vehicle with business insurance, and strong negotiation skills.
Marston (Holdings) is seeking a Resolution Field Agent in Gloucester to conduct field visits to residential and commercial properties. The role is part-time and self-employed with a guaranteed daily rate of £130–£150.
Responsibilities include:
- Resolving customer accounts
- Reconnecting services
- Supporting customers facing financial difficulties
Candidates must have:
- A full UK driving licence
- Access to their own vehicle with business insurance
- Strong organisational and negotiation skills
Flexible working options are available.
Field Resolution Specialist: Flexible Hours, UK-Wide employer: Marston (Holdings)
Marston (Holdings) is an excellent employer offering flexible working hours and a competitive daily rate for Field Resolution Specialists across the UK. With a strong focus on employee support and development, the company fosters a collaborative work culture that values initiative and problem-solving skills, making it an ideal place for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Resolution Specialist: Flexible Hours, UK-Wide
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research Marston (Holdings) and understand their values and mission. Tailor your answers to show how you can help resolve customer accounts and support those in financial difficulties.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or resolved conflicts in the past. This will highlight your ability to handle the responsibilities of a Field Resolution Specialist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Resolution Specialist: Flexible Hours, UK-Wide
Some tips for your application 🫡
Show Us Your Organisational Skills:When you're writing your application, make sure to highlight your organisational skills. We want to see how you manage your time and tasks effectively, especially since this role involves flexible hours and field visits.
Demonstrate Your Negotiation Prowess:This role requires strong negotiation skills, so don’t shy away from sharing examples of how you've successfully resolved conflicts or reached agreements in the past. We love seeing real-life experiences that showcase your abilities!
Tailor Your Application:Make your application stand out by tailoring it specifically to the Field Resolution Specialist role. Use keywords from the job description and relate your experience directly to the responsibilities mentioned. We appreciate a personal touch!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Stuff
Make sure you understand the role of a Field Resolution Specialist inside out. Familiarise yourself with the responsibilities like resolving customer accounts and reconnecting services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your organisational and negotiation skills during the interview. Prepare examples from your past experiences where you've successfully resolved issues or helped customers. This will demonstrate that you have what it takes to excel in this role.
✨Be Ready for Scenarios
Expect situational questions that assess how you'd handle specific challenges in the field. Think about potential scenarios you might face, such as dealing with difficult customers or managing time effectively while on the road. Practising your responses can give you an edge.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, support for self-employed agents, and flexible working options. This shows that you're not just interested in the job but also in how you can thrive within their team.
