At a Glance
- Tasks: Reconnect customers by visiting homes and businesses, ensuring accurate meter readings.
- Company: Engage Services Ltd, part of the Marston Holdings group, known for excellent service.
- Benefits: Full-time role with vehicle allowance or company van and competitive pay.
- Other info: Opportunity to travel regularly and hit targets in a supportive team.
- Why this job: Make a real difference in customer relationships while enjoying a dynamic work environment.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 22050 - 26950 £ per year.
Engage Services Ltd, part of the Marston Holdings group, is hiring a Resolution Officer to reconnect customers with our clients in the South Wales area. This full-time role involves visiting commercial and residential premises, confirming occupier details, and ensuring accurate meter readings while upholding our standards of service.
You will travel regularly, with a vehicle allowance or company van provided, and you will contribute to resolving disputes, hitting targets, and delivering excellent customer service.
Field Resolution Officer – Reconnect & Resolve Customers employer: Marston (Holdings)
Marston Holdings is an exceptional employer located in Neath, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development alongside attractive benefits such as flexible working arrangements and enhanced family leave policies. Joining Marston Holdings means being part of a forward-thinking team dedicated to driving impactful solutions in the Traffic Technology sector.
