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- Tasks: Lead a team, handle queries, and patrol public areas while supporting your colleagues.
- Company: Join NSL, part of Marston Holdings Ltd., a leader in parking and street management.
- Benefits: Enjoy competitive holidays, discounts, enhanced family leave, and a pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience and excellent communication skills are essential.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. We are looking for a Supervisor to join our fantastic team!
Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility, you will also be performing the valuable duties carried out by a Civil Enforcement Officer — patrolling public car parks and streets, advising members of the public and issuing tickets to incorrectly parked vehicles. In this Supervisor role, you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
What’s in it for you?
- Competitive days’ holiday plus bank holidays
- Colleague benefits designed to suit you - from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- Pension Scheme
What do you need to be a Supervisor?
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self-motivated and customer-focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Supervisor in Farnborough employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Farnborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and Marston Holdings. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses to potential questions.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully managed a team or resolved conflicts in the past. This will demonstrate your capability to handle the responsibilities of the Supervisor role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and ensure it gets the attention it deserves.
We think you need these skills to ace Supervisor in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Supervisor role. Share specific examples of how you've handled similar responsibilities in the past, especially in customer-focused environments.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Marston Holdings
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supervisor role and its responsibilities. Familiarise yourself with the duties of a Civil Enforcement Officer and how they contribute to the community. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so it's crucial to highlight your previous supervisory or management experience. Prepare examples of how you've successfully managed teams, dealt with escalated queries, and tracked KPIs in past roles. This will show that you're ready to take on the challenges of the job.
✨Emphasise Communication and Customer Focus
Excellent communication skills are key for this role. Be prepared to discuss how you've effectively communicated with both colleagues and the public in previous positions. Share specific instances where your customer-focused approach made a positive impact, as this aligns perfectly with what NSL is looking for.
✨Prepare for Outdoor Work Questions
Since the role involves working outdoors, be ready to talk about your love for outdoor work and how you handle various weather conditions. You might also want to mention any relevant experiences that showcase your ability to work independently and on your own initiative, which is essential for this position.
