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- Tasks: Drive HGVs to remove vehicles and assist with parking enforcement.
- Company: Join NSL, a leading provider of parking and street management solutions.
- Benefits: Competitive pay, flexible shifts, discounts, and excellent training opportunities.
- Why this job: Be part of a friendly team making a positive impact in your community.
- Qualifications: Full UK driving licence (HGV2) and good communication skills required.
- Other info: Enjoy 28 days holiday, regular overtime, and a supportive work environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Here at NSL, part of Marston Holdings Ltd, we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets. We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for an HGV Driver.
What does our HGV Driver Do?
To carry out Parking Enforcement in the form of removing vehicles as directed by the On Board Civil Enforcement Officer, in an efficient and courteous manner and taking them back to the car pound.
Core Duties and Responsibilities
- To act on the On Board Civil Enforcement Officers instructions
- To act as relief and cover for other driving staff during periods of absence
- To carry out the duties of the post with due regard to the Company’s equal opportunities policy
- To be flexible – carry out any other duties as and when required by the management
- To liaise with members of the public and give advice on parking issues and enforcement procedures in a courteous manner ensuring that our customer care policy is adhered to at all times
- To assist in providing an effective customer care policy
Other Duties and Responsibilities
- To remove vehicles in line with contract guidelines
- To report any damage caused to vehicles during the removal process to the OBCEO
- Countersigning the OBCEO’s vehicle condition forms
- To use and be responsible for the care and general maintenance of any company equipment allocated in order for daily tasks to be carried out
- To report all occurrences of equipment breakdown and irregularities within the enforcement areas
- To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service
Qualifications: Essential
- GCSE or Equivalent in English & Maths
- Full UK driving licence (HGV2)
Knowledge and Skills: Essential
- Ability to lift vehicles using a HIAB will be an advantage but not required as training will be given
- Ability to communicate with customers, often in difficult and demanding circumstances.
- Ability to write simple reports and complete pocket book notes / reports.
- Customer service skills and knowledge of a driving role.
What’s in it for you?
- Competitive rates of pay
- Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing
- Excellent Reward & Recognition Scheme
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided.
- 28 days’ holiday including bank holidays.
- Regular overtime (optional)
- Flexible Shift Patterns
- Enhanced Maternity and Paternity Package subject to eligibility criteria
What do you need to be an HGV Driver?
- Full UK Driving Licence (Class 2 HGV)
- Tachograph Card
- Driver CPC Card (DQC)
- Excellent Communication Skills
- Self Motivated
- Customer Focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Computer Literate
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.
We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
HGV Removal Driver in Enfield employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Removal Driver in Enfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NSL and their services. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As an HGV Driver, you'll be interacting with the public regularly. Brush up on how to handle difficult situations with a smile and keep it professional. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your flexibility! Highlight your willingness to take on various duties and cover for other staff when needed. This adaptability is key in a dynamic role like this, so make sure to mention it during your chat with the recruitment team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the NSL family. Don’t miss out on this opportunity!
We think you need these skills to ace HGV Removal Driver in Enfield
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your driving experience and any relevant qualifications like your HGV licence. We want to see how your skills match up with what we're looking for!
Be Personable: Since you'll be interacting with the public, it's important to showcase your customer service skills. Share examples of how you've handled tricky situations with a smile!
Keep It Clear and Concise: When writing your application, stick to the point. Use clear language and avoid jargon. We appreciate straightforward communication that gets to the heart of the matter.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Marston Holdings
✨Know Your Role Inside Out
Before the interview, make sure you understand the core duties of an HGV Removal Driver. Familiarise yourself with the responsibilities like liaising with the public and following instructions from the On Board Civil Enforcement Officer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job involves interacting with the public, be prepared to discuss your customer service experience. Think of examples where you've handled difficult situations or provided excellent service. This will demonstrate your ability to communicate effectively, even under pressure.
✨Highlight Your Flexibility
The job requires flexibility in duties and shift patterns. Be ready to talk about times when you've adapted to changing circumstances or taken on additional responsibilities. This shows that you're a team player who can handle the dynamic nature of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like for an HGV Removal Driver. This not only shows your interest but also helps you determine if the company is the right fit for you.
