At a Glance
- Tasks: Visit clients to resolve utility issues and provide support.
- Company: Marston Holdings, a leader in utility resolution services.
- Benefits: Flexible hours, guaranteed daily rate of £130-£150, and training provided.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a difference in your community while earning a competitive wage.
- Qualifications: Strong communication skills and a passion for helping others.
Marston Holdings is looking for a Resolution Field Agent based in Dundee, Scotland. The role involves carrying out field visits to resolve utility issues for both residential and commercial clients.
Key responsibilities include:
- Discussing utility accounts
- Reconnecting services
- Facilitating support for customers experiencing financial difficulty
The position is part-time, offering a guaranteed daily rate of £130-£150, and provides flexibility in working hours with training and support available.
Part-Time Resolution Field Agent — Flexible Hours, Daily Rate in Dundee employer: Marston (Holdings)
Marston Holdings is an excellent employer that values flexibility and employee support, making it an ideal choice for those seeking a part-time role in Dundee. With a competitive daily rate and comprehensive training, employees can grow their skills while making a meaningful impact in the community by assisting clients with utility issues. The company fosters a collaborative work culture that prioritises both professional development and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Resolution Field Agent — Flexible Hours, Daily Rate in Dundee
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone at Marston Holdings. A personal connection can give you the inside scoop and help you stand out.
✨Tip Number 2
Prepare for the interview by researching common utility issues and how to resolve them. Show that you’re not just interested in the role but also knowledgeable about the challenges clients face.
✨Tip Number 3
Practice your communication skills! As a Resolution Field Agent, you'll need to discuss sensitive topics with clients. Role-play with a friend to get comfortable with these conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Resolution Field Agent — Flexible Hours, Daily Rate in Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or utility management. We want to see how your skills match the role of a Resolution Field Agent!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can make a difference in resolving utility issues.
Showcase Your Flexibility:Since this role offers flexible hours, let us know how your availability aligns with our needs. We appreciate candidates who can adapt to different schedules!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Utility Stuff
Make sure you brush up on common utility issues and resolutions. Familiarise yourself with the types of problems clients might face, as well as the services Marston Holdings provides. This will show that you're proactive and genuinely interested in helping customers.
✨Showcase Your Communication Skills
As a Resolution Field Agent, you'll need to discuss sensitive topics with clients. Practice how you would approach these conversations, especially with those experiencing financial difficulties. Demonstrating empathy and clear communication during the interview can set you apart.
✨Flexibility is Key
Since the role offers flexible hours, be prepared to discuss your availability. Think about how you can manage your time effectively while still being responsive to client needs. Highlighting your adaptability will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training and support they offer, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.
