NSL, part of Marston Holdings, is seeking a Customer Service Officer to join our team, serving as the essential interface with local councils, stakeholders and the public. This fully office-based role requires daily attendance at the office from 8:00am to 5:30pm, Monday to Friday.
You will support the Customer Service Supervisor, process calls, permits and notices, handle inquiries and complaints, and advise the public on payments and enforcement actions.
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Customer Service Officer — Office-Based, Flexible Shifts employer: Marston Holdings
Marston Holdings is an excellent employer that prioritises community safety and employee well-being. With a strong focus on flexible working hours, comprehensive training, and a supportive work culture, employees are empowered to make a meaningful impact in their communities while enjoying opportunities for personal and professional growth. Located in the UK, this role offers the unique advantage of working outdoors, contributing directly to the safety and efficiency of local traffic management.
