At a Glance
- Tasks: Lead a team of Civil Enforcement Officers and manage daily operations.
- Company: Join NSL, part of Marston Holdings Ltd, a leader in parking and street management.
- Benefits: Enjoy competitive pay, training, health perks, and discounts at your favourite shops.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Full UK Driving License and previous supervisory experience required.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Here at NSL part of Marston Holdings Ltd. we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles. In this Supervisor role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
Please Note: For this role, you must hold a Full UK Driving License.
What do you need to be a Supervisor?
- Full UK Driving License
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self‑motivated and customer‑focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
What’s in it for you?
- Training and Development: top class learning opportunities giving you the confidence to do a great job and opportunity to grow with the company
- Full Uniform provided
- Leave Benefits: Competitive holiday (including bank holidays)
- Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria)
- Health and Wellbeing: full access to our Employee Assistance Programme, Wellbeing Hub and Gym Discounts
- Employee Perks: enjoy online and instore discounts and perks from your favourite retail shops, travel and social places
- Reward and Recognition: your efforts won’t go unnoticed
- Green Travel: Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility)
- Company Pension Scheme
- Death in Service Benefit: providing peace of mind
Interested? Apply online today and a member of the team will be in touch soon.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Supervisor in Coventry employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and Marston Holdings. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead a team and handle queries from the public. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully managed a team or resolved conflicts in the past. This will demonstrate your capability to take charge and support your colleagues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic team at NSL. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in Coventry
Some tips for your application 🫡
Show Your Leadership Skills: As a Supervisor, we want to see your leadership flair! Highlight any previous experience where you've led a team or managed projects. Share specific examples that showcase your ability to motivate and guide others.
Communicate Clearly: Excellent communication is key in this role. Make sure your application reflects your ability to convey information effectively. Use clear language and structure your thoughts well to demonstrate your communication skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the job description. Mention how your skills and experiences align with the responsibilities of the Supervisor role at NSL.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Supervisor role and its responsibilities. Familiarise yourself with the duties of a Civil Enforcement Officer and how they relate to supervising a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous supervisory or management experience. Think of specific examples where you've successfully led a team, resolved conflicts, or improved performance. Highlighting your communication skills and ability to motivate others will demonstrate that you're the right fit for leading a team of Civil Enforcement Officers.
✨Demonstrate Customer Focus
Since this role involves dealing with the public, it's crucial to showcase your customer service skills. Prepare examples of how you've handled escalated queries or difficult situations in the past. Emphasising your self-motivation and commitment to providing excellent service will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Supervisor role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.