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- Tasks: Patrol streets, advise on parking rules, and support your community.
- Company: Join Marston Holdings, a leader in community-focused services.
- Benefits: Earn while you learn with full training and flexible perks.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Make a real difference outdoors while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? Join Marston Holdings and start a career where you can earn while you learn! This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided.
We’re looking for friendly, confident people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.
What’s In It For You- Full training and personal development
- Customer Service qualification
- Permanent, full-time role (42.5 hours/week)
- A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
- 20 days’ holiday plus bank holidays
You will patrol public streets and car parks, helping keep communities safe and accessible by:
- Advising the public on parking rules and safe parking
- Issuing Penalty Charge Notices to incorrectly parked vehicles
- Responding to public enquiries professionally and courteously
- Reporting abandoned vehicles and equipment issues
- Supporting enforcement colleagues when required
- Strong communication and customer service skills
- Self-motivated and able to work independently
- Comfortable working outdoors
- Ability to work shifts and handle challenging situations calmly
No previous experience is required — training and support will be provided throughout your apprenticeship.
Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area. All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.
Civil Enforcement Officer Apprentice employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer Apprentice
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and mission. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play common scenarios with friends or family to build your confidence and ensure you can handle challenging situations calmly.
✨Tip Number 3
Be proactive! If you see an opportunity to apply for the apprenticeship, don’t hesitate. Apply through our website and make sure to follow up if you haven’t heard back. Showing initiative can really set you apart from other candidates.
✨Tip Number 4
Show your passion for community service! During interviews, share examples of how you've helped others or contributed to your community. This will demonstrate that you’re not just looking for a job, but that you genuinely care about making a difference.
We think you need these skills to ace Civil Enforcement Officer Apprentice
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our community.
Tailor Your Application: Make sure to tailor your application to the Civil Enforcement Officer role. Highlight any relevant skills or experiences that show off your strong communication and customer service abilities. We love seeing how you connect with our job description!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use simple language and avoid jargon to ensure we understand your message without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand what it means to patrol streets, issue Penalty Charge Notices, and support the public. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with the public, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped someone or resolved a conflict, as these stories will highlight your suitability for the position.
✨Demonstrate Your Communication Skills
Effective communication is key in this job. Practice speaking clearly and confidently about your experiences. During the interview, make sure to listen carefully to questions and respond thoughtfully, showing that you can engage with the public professionally.
✨Prepare for Outdoor Work Questions
Since the job involves working outdoors, be prepared to discuss your comfort level with various weather conditions and your ability to stay motivated while on patrol. Highlight any previous outdoor work or activities that demonstrate your adaptability and self-motivation.