At a Glance
- Tasks: Conduct field visits to resolve utility accounts and reconnect services.
- Company: Join Marston (Holdings), a leader in customer support solutions.
- Benefits: Flexible work schedule with daily rates between £130 and £150.
- Other info: Comprehensive training and support provided for your success.
- Why this job: Make a real difference in people's lives while enjoying flexibility.
- Qualifications: Full UK driving licence, compliant vehicle, and strong organisational skills.
Marston (Holdings) is looking for a self-employed Resolution Field Agent based in Chester, UK. The role requires conducting field visits to resolve utility accounts, reconnect services, and provide customer support, with a flexible work schedule and guaranteed daily rates ranging from £130 to £150.
Applicants must possess a full UK driving licence, use a compliant vehicle, and have strong organisational and negotiation skills. Training and support are provided to ensure success in this pivotal role.
Resolution Field Agent - Flexible Utility Reconnect in Chester employer: Marston (Holdings)
Marston (Holdings) is an excellent employer for those seeking a flexible and rewarding role as a Resolution Field Agent in Chester. With competitive daily rates, comprehensive training, and a supportive work culture, employees are empowered to thrive while making a meaningful impact in the community. The company values personal growth and offers opportunities for skill development, ensuring that every team member can achieve their professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land Resolution Field Agent - Flexible Utility Reconnect in Chester
✨Tip Number 1
Get to know the company! Research Marston (Holdings) and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! As a Resolution Field Agent, you'll need to handle various situations with customers. Role-play scenarios with friends or family to build your confidence and refine your techniques.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and the company culture, plus they might even give you a heads-up about job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Resolution Field Agent - Flexible Utility Reconnect in Chester
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your organisational and negotiation skills in your application. We want to see how you can handle tricky situations and keep everything running smoothly!
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the Resolution Field Agent role. Mention any relevant experience that shows you’re the perfect fit for this flexible position.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marston (Holdings)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resolution Field Agent. Familiarise yourself with utility account processes and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your organisational and negotiation skills during the interview. Prepare specific examples from your past experiences where you've successfully resolved issues or managed challenging situations. This will demonstrate your capability to handle the responsibilities of the role.
✨Be Ready for Scenarios
Expect scenario-based questions that assess how you would handle real-life situations in the field. Think about potential challenges you might face as a Resolution Field Agent and how you would approach them. Practising these scenarios can give you an edge.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training process, and support provided. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
