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- Tasks: Help keep our streets safe by managing untaxed vehicles and advising the public.
- Company: Join NSL, a leader in parking and street management solutions.
- Benefits: Enjoy competitive pay, discounts, training, and a supportive work environment.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and excellent communication skills required.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer Do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
- Completes daily reports regarding activities, clamping and removal of untaxed vehicles.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence
- Excellent Communication Skills
- Self Motivated
- Customer Focused
- Ability to work shifts
- Ability to work on own initiative
- Previous experience in a similar role would be ideal but not essential
- The ability to carry out manual handling and heavy lifting tasks safely.
What’s in it for you?
- Competitive rates of pay
- Staff benefits designed to suit you, from discounts on retail shopping, travel and socialising to health & wellbeing.
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided
- Competitive days’ holiday including bank holiday
- Regular overtime [optional]
- Shift Patterns (requires regular weekend working as part of the rota)
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Enforcement Officer in Brentwood employer: Marston (Holdings)
Contact Detail:
Marston (Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Brentwood
✨Tip Number 1
Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public regularly. Role-play scenarios with friends or family to build confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the NSL team as a DVLA Enforcement Officer.
We think you need these skills to ace Enforcement Officer in Brentwood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the DVLA Enforcement Officer role. Highlight your communication skills and any relevant experience, even if it’s not directly in enforcement. We want to see how you can bring your unique skills to our team!
Showcase Your Customer Focus: Since this role involves liaising with the public, it's crucial to demonstrate your customer-focused approach. Share examples of how you've successfully handled customer queries or complaints in the past. We love seeing candidates who can connect with people!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at NSL!
How to prepare for a job interview at Marston (Holdings)
✨Know the Role Inside Out
Before your interview, make sure you understand what a DVLA Enforcement Officer does. Familiarise yourself with the responsibilities like liaising with the public and handling enforcement actions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As an Enforcement Officer, you'll need to communicate effectively with the public. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've successfully dealt with difficult situations or provided excellent customer service in the past.
✨Demonstrate Your Self-Motivation
This role requires a lot of initiative, so be ready to discuss times when you've worked independently. Share specific examples where you took charge of a situation or completed tasks without needing much supervision. This will highlight your self-motivated nature.
✨Prepare for Practical Questions
Expect questions about manual handling and heavy lifting, as these are part of the job. Brush up on safety practices and be ready to explain how you would handle such tasks. Showing that you’re aware of the physical demands of the role will impress the interviewers.