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- Tasks: Conduct field visits to resolve utility accounts and reconnect customers.
- Company: Leading enforcement service provider in the UK with a focus on customer service.
- Benefits: Flexible hours and a guaranteed daily rate of £130–£150.
- Why this job: Make a real difference by helping customers reconnect with essential services.
- Qualifications: Strong communication and case-management skills required.
- Other info: Full training provided, perfect for those seeking flexibility and independence.
A leading enforcement service provider in the UK seeks a Resolution Field Agent. In this role, you will conduct field visits to residential and commercial properties, resolving utility accounts and reconnecting customers with their services.
Ideal candidates will have strong communication and case-management skills. Full training is provided, and the position offers flexible working hours with a guaranteed daily rate of £130–£150 depending on skills and experience.
Self-Employed Resolution Field Agent | Flexible Hours in Basildon employer: Marston Holdings
Contact Detail:
Marston Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Self-Employed Resolution Field Agent | Flexible Hours in Basildon
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you align with them. This will help us see that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common scenarios you might face as a Resolution Field Agent. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Be ready to showcase your case-management skills! Think of examples from your past experiences where you've successfully managed cases or resolved issues. We love hearing about real-life situations that demonstrate your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and serious about landing this flexible role as a Resolution Field Agent.
We think you need these skills to ace Self-Employed Resolution Field Agent | Flexible Hours in Basildon
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight any relevant experience in your application. We want to see how you can connect with people and resolve issues effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who put in the effort!
Be Clear About Your Availability: Flexible hours are a big part of this role, so let us know when you’re available to work. Being upfront about your schedule helps us understand how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Marston Holdings
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resolution Field Agent. Familiarise yourself with common utility issues and how to resolve them. This will show that you're proactive and genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you resolved conflicts or helped customers, as these stories will highlight your skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios you might face as a field agent. Practice responding to questions like, 'How would you handle an upset customer?' This will demonstrate your problem-solving abilities and case-management skills.
✨Flexibility is Key
Since the job offers flexible hours, be prepared to discuss your availability and how you can manage your time effectively. Show that you can adapt to different situations and are willing to work around the needs of the company and its clients.
