Facilities Helpdesk Coordinator - Hybrid Role in Rochdale
Facilities Helpdesk Coordinator - Hybrid Role

Facilities Helpdesk Coordinator - Hybrid Role in Rochdale

Rochdale Full-Time 30000 - 30000 £ / year (est.) Home office (partial)
Marston Holdings Limited

At a Glance

  • Tasks: Manage facilities support, log maintenance requests, and coordinate contractors.
  • Company: Join Marston Holdings Limited, a leader in facilities management.
  • Benefits: Earn up to £30,000, enjoy hybrid work, healthcare cash plans, and 24 days' holiday.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be the go-to person for facilities and make a real difference in the workplace.
  • Qualifications: Strong customer service skills and experience with Facilities Management systems.

The predicted salary is between 30000 - 30000 £ per year.

Marston Holdings Limited is seeking a Facilities Helpdesk Coordinator in Rochdale to manage support for facilities across the organisation. Responsibilities include logging maintenance requests, coordinating contractors, and ensuring compliance.

The ideal candidate excels in customer service, possesses strong organisational skills, and has experience with Facilities Management systems.

The role offers a salary of up to £30,000 and a hybrid working arrangement, along with a range of employee benefits including healthcare cash plans and 24 days' holiday.

Facilities Helpdesk Coordinator - Hybrid Role in Rochdale employer: Marston Holdings Limited

Marston Holdings Limited is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With a hybrid working arrangement, competitive salary, and comprehensive benefits including healthcare cash plans and generous holiday allowances, employees are empowered to thrive both personally and professionally in the vibrant town of Rochdale.
Marston Holdings Limited

Contact Detail:

Marston Holdings Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Helpdesk Coordinator - Hybrid Role in Rochdale

✨Tip Number 1

Network like a pro! Reach out to people in the facilities management field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to customer service and organisational skills. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.

✨Tip Number 3

Showcase your experience with Facilities Management systems during interviews. Bring examples of how you've successfully logged maintenance requests or coordinated contractors in the past to demonstrate your expertise.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Facilities Helpdesk Coordinator - Hybrid Role in Rochdale

Customer Service
Organisational Skills
Facilities Management Systems
Maintenance Request Logging
Contractor Coordination
Compliance Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Helpdesk Coordinator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.

Showcase Your Organisational Skills: Since the role involves coordinating contractors and logging maintenance requests, make sure to highlight any experience you have with organisation and multitasking. We’re looking for someone who can keep everything running smoothly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Marston Holdings Limited

✨Know Your Facilities Management Systems

Make sure you brush up on your knowledge of Facilities Management systems before the interview. Be ready to discuss any relevant experience you have and how you've used these systems to log maintenance requests or coordinate contractors in the past.

✨Show Off Your Customer Service Skills

Since this role requires excellent customer service, think of specific examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your ability to handle inquiries and resolve issues effectively.

✨Organisational Skills are Key

This position demands strong organisational skills, so be prepared to talk about how you manage multiple tasks and priorities. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses when discussing past experiences.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Facilities Helpdesk Coordinator - Hybrid Role in Rochdale
Marston Holdings Limited
Location: Rochdale

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