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- Tasks: Support our team with admin tasks, manage calls, and ensure smooth communication.
- Company: Join Marston Holdings, the UK's largest judicial services company.
- Benefits: Enjoy hybrid working, healthcare cash plan, and lifestyle benefits.
- Why this job: Be part of a dynamic team making a real difference in operational services.
- Qualifications: Strong admin skills and a proactive attitude; experience is a plus but not required.
- Other info: Full training provided, with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Marston Holdings is looking for a passionate and organised Operational Services Coordinator to join our dynamic Operational Services team! In this important role, you will support our team by providing administrative services, managing inbound and outbound calls, and ensuring cases are handled efficiently and professionally. You will play a vital part in resolving queries, updating case management systems, and ensuring smooth communication between clients, enforcement agents, and internal teams.
What You Will Be Doing:
- Managing electronic updates and maintaining accurate records.
- Handling queries from enforcement agents and clients quickly and effectively.
- Coordinating removal of goods and liaising with key partners.
- Conducting audits and reporting on performance to management.
- Achieving individual and team targets while following procedures and controls.
What We Are Looking For:
- Strong administrative and organisational skills.
- Excellent attention to detail and time management.
- Clear, professional communication skills.
- A proactive team player who can work independently.
- Experience preferred but not essential – full training provided.
What We Offer:
- Hybrid Working
- Healthcare Cash Plan
- Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing.
- Life Insurance
- 24 days + bank holidays
- Cycle to work scheme
- Bronze apprenticeship/upskilling programme
- Enhanced Maternity and Paternity Package (subject to eligibility)
- Pension Contributions
- 37.5 hours per week, shifts vary from 6am - 6pm including occasional Saturdays.
Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK’s largest judicial services company and pioneers in clean air technology offering services that support local and central government utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
Operational Services Coordinator employer: Marston Holdings Limited
Contact Detail:
Marston Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Services Coordinator
✨Tip Number 1
Get to know the company! Research Marston Holdings and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with clients and enforcement agents, being clear and professional is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed tasks or resolved queries. This will demonstrate your ability to handle the responsibilities of the Operational Services Coordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our dynamic team at Marston Holdings.
We think you need these skills to ace Operational Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Services Coordinator role. Highlight your administrative and organisational skills, as well as any relevant experience, even if it’s just from school or volunteering.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your passion for the role and how you can contribute to our team. Keep it professional but let your personality come through – we want to see the real you!
Be Clear and Concise: When filling out your application, make sure your answers are clear and to the point. We appreciate attention to detail, so double-check for any typos or errors before hitting send. A polished application speaks volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Marston Holdings!
How to prepare for a job interview at Marston Holdings Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Services Coordinator. Familiarise yourself with the key tasks like managing calls, handling queries, and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires strong administrative and organisational skills, be ready to share examples from your past experiences. Think of times when you successfully managed multiple tasks or improved a process. This will show that you can handle the demands of the job.
✨Communicate Clearly and Professionally
As communication is key in this position, practice articulating your thoughts clearly. During the interview, use professional language and maintain a positive tone. This will reflect your ability to communicate effectively with clients and team members.
✨Be Proactive and Team-Oriented
Highlight your ability to work both independently and as part of a team. Share instances where you took initiative or collaborated with others to achieve a goal. This will demonstrate that you’re a proactive team player, which is exactly what they’re looking for.
