Marston Holdings Limited is seeking a Customer Contact Agent to join a team handling overdue accounts for utility clients. You will engage with customers, resolve issues, and negotiate repayments while upholding service standards. The role is based on-site in Rochdale with standard full-time hours.
The ideal candidate demonstrates calm under pressure, strong communication, and solid MS Office skills, contributing to positive outcomes for clients and the company.
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Customer Care & Resolution Specialist (Utilities) in Milnrow employer: Marston Holdings Limited
Marston Holdings is an exceptional employer that prioritises employee growth and a supportive work culture in Rochdale. With a commitment to diversity and inclusion, we offer hybrid working arrangements, generous holiday allowances, and comprehensive health benefits, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our success in delivering essential services.
