Here at NSL we are not just the "parking people"; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by enforcing and clamping untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer Do?
- Liaises with members of the public and give advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Work alongside other agencies when required including Police DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager.
- Completes daily reports regarding activities
This is a full-time position 42,5h/week, shift is Mon-Fri 09:00-18:00
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence
- Excellent Communication Skills
- Self Motivated
- Customer Focused
- Ability to work shifts
- Ability to work on own initiative
- Previous experience in a similar role would be ideal but not essential
Competitive rates of pay plus overtime and bonus - Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided
- Competitve days' holiday including bank holiday
- Regular overtime [optional]
- Flexible Shift Patterns
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DVLA Enforcement Officer in Manchester employer: Marston Holdings Limited
Marston Holdings is an exceptional employer that prioritises employee growth and a supportive work culture in Rochdale. With a commitment to diversity and inclusion, we offer hybrid working arrangements, generous holiday allowances, and comprehensive health benefits, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our success in delivering essential services.
