Client Accounts Operations Manager | KPI‑Driven Leader in London

Client Accounts Operations Manager | KPI‑Driven Leader in London

London Full-Time No working from home possible
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NSL, part of Marston Holdings, is seeking an Operations Manager (Client Account Manager) in London to oversee client relationships and daily operations at our City of London site. You will drive performance, manage a team of Supervisors and frontline staff, and ensure services meet KPIs, SLAs and financial targets.

The role is on-site, 40 hours per week, Monday to Friday, with a focus on continuous improvement and exceptional customer service in a fast-paced environment.

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Client Accounts Operations Manager | KPI‑Driven Leader in London employer: Marston Holdings Limited

Marston Holdings is an exceptional employer that prioritises employee growth and a supportive work culture in Rochdale. With a commitment to diversity and inclusion, we offer hybrid working arrangements, generous holiday allowances, and comprehensive health benefits, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our success in delivering essential services.

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Contact Details:

Marston Holdings Limited Recruitment Team