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For Companies At a Glance
- Tasks: Visit properties to resolve customer accounts and reconnect services.
- Company: Leading utility service provider with a focus on customer satisfaction.
- Benefits: Earn £130–£150 daily, enjoy flexible hours, and receive training.
- Why this job: Make a difference in your community while enjoying the freedom of self-employment.
- Qualifications: Full UK driving license, access to a vehicle, and business insurance required.
- Other info: Part-time or full-time roles available with great earning potential.
A leading utility service provider is seeking a Resolution Field Agent for part-time or full-time roles in Liverpool. The role involves field visits to commercial and residential properties, with a focus on resolving customer accounts and reconnecting services.
A guaranteed daily rate of £130–£150 is offered depending on experience. Candidates must have a full UK driving license and access to a vehicle with business insurance. Flexibility in working hours is available, and training will be provided.
Resolution Field Agent (Self-Employed) – Flexible Hours in Liverpool employer: Marston Holdings Limited
Contact Detail:
Marston Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolution Field Agent (Self-Employed) – Flexible Hours in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially how they handle customer service. This will help us tailor our answers and show that we’re genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help us feel more confident and articulate when discussing our experience and how it relates to resolving customer accounts.
✨Tip Number 3
Dress the part! Even if the role is flexible, showing up in smart attire can make a great first impression. It shows that we take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us on their radar. It shows our enthusiasm for the role and gives us another chance to reiterate why we’d be a great fit.
We think you need these skills to ace Resolution Field Agent (Self-Employed) – Flexible Hours in Liverpool
Some tips for your application 🫡
Show Us Your Experience: When you're filling out your application, make sure to highlight any relevant experience you have in customer service or fieldwork. We want to see how you've tackled similar challenges before!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the Resolution Field Agent role.
Tailor Your Application: Make sure to customise your application to reflect the specifics of the job description. Mention your driving license and vehicle access right away, as these are key requirements for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marston Holdings Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Resolution Field Agent does. Familiarise yourself with the responsibilities, especially around resolving customer accounts and reconnecting services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've successfully resolved issues in the past. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle challenging situations effectively.
✨Highlight Your Flexibility
With flexible hours being a key part of the job, be prepared to discuss your availability. Share how you can adapt your schedule to meet the needs of the role, and mention any previous experiences where you’ve successfully managed your time in a flexible work environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.