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- Tasks: Visit properties to resolve customer accounts and reconnect services.
- Company: Leading utility services provider with a focus on inclusivity.
- Benefits: Flexible hours, career development support, and a respected team.
- Why this job: Make a real difference in people's lives while enjoying flexibility.
- Qualifications: Strong organisational and communication skills, full UK driving licence required.
- Other info: Ideal for self-motivated individuals looking for meaningful work.
The predicted salary is between 36000 - 60000 £ per year.
A leading utility services provider seeks a dedicated Resolution Field Agent to perform field visits for residential and commercial properties. In this role, you will resolve customer accounts, reconnect services, and assist individuals in financial difficulties. Flexible hours are available, and the ideal candidate will have strong organizational and communication skills. A full UK driving license, business insurance, and keen attention to customer relations are essential. Join a respected team that values inclusivity and supports career development.
Resolution Field Agent (Self-Employed, Flexible Hours) in Glasgow employer: Marston Holdings Limited
Contact Detail:
Marston Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolution Field Agent (Self-Employed, Flexible Hours) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Resolution Field Agent role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or during interviews, be ready to explain how your skills in customer relations and problem-solving make you the perfect fit for the job.
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Resolution Field Agent (Self-Employed, Flexible Hours) in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: In your application, make sure to highlight your communication skills. We want to see how you can connect with customers and resolve issues effectively. Use examples from your past experiences to demonstrate this.
Be Organised: As a Resolution Field Agent, being organised is key. In your written application, mention any tools or methods you use to stay on top of tasks. This will show us that you can manage your time and responsibilities well.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Marston Holdings Limited
✨Know the Company Inside Out
Before your interview, do some homework on the utility services provider. Understand their values, mission, and the specific challenges they face in customer relations. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Resolution Field Agent, strong communication is key. Prepare examples from your past experiences where you've successfully resolved conflicts or assisted customers. Practise articulating these scenarios clearly, as this will demonstrate your ability to handle customer accounts effectively.
✨Highlight Your Organisational Skills
In this role, you'll need to manage multiple visits and customer accounts. Bring up specific instances where you've juggled various tasks or projects successfully. This will reassure the interviewer that you can handle the flexible hours and diverse responsibilities of the job.
✨Prepare Questions About Inclusivity and Development
Since the company values inclusivity and career development, think of insightful questions to ask during the interview. This could be about their training programmes or how they support employees from diverse backgrounds. It shows you're not just looking for a job, but a place where you can grow and contribute.