At a Glance
- Tasks: Support daily operations and ensure quality compliance in a dynamic team environment.
- Company: Join Scott & Co, a leading provider in debt recovery and judicial services.
- Benefits: Enjoy competitive annual leave, professional development, and a supportive work culture.
- Why this job: Make a real impact by ensuring top-quality outputs and compliance in a vital industry.
- Qualifications: Proficiency in Microsoft Office and strong communication skills are essential.
- Other info: Opportunity for personal growth and building strong relationships across teams.
The predicted salary is between 30000 - 42000 £ per year.
Scott & Co is a leading provider of debt recovery, enforcement and citation services. We are part of Marston Holdings Ltd, the UK’s largest judicial services group, providing integrated court order compliance.
We’re looking for a detail-driven, proactive team player to support our Business Operations Team. You’ll help ensure top-quality output, regulatory compliance, and smooth day-to-day operations.
What you will do:
- Monitor and maintain the quality and accuracy of all business outputs
- Ensure timely and compliant document preparation, cash handling, and banking (if applicable)
- Respond to internal and external communications professionally
- Identify and report trends or risks from quality checks and suggest improvements
- Assist in training and developing team members
- Maintain high standards of service, professionalism, and adherence to all policies including Data Protection, AML, and TCF
- Promote awareness and compliance with information security protocols
- Build strong working relationships across teams
- Take ownership of personal development and contribute to continuous improvement
- Support the Business Operations Team Leader in daily branch operations
- Perform additional duties as required
What we are looking for:
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Knowledge of compliance frameworks (DPA, TCF, GDPR)
- Strong written and verbal communication
- Excellent attention to detail and organisational skills
- Ability to work independently and within a team
- Proactive, adaptable, and committed to continuous improvement
- Confident in building relationships and influencing others
What you will get in return:
Competitive days annual leave plus
Business Operations Technician in Glasgow employer: Marston Holdings Limited
Contact Detail:
Marston Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Technician in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions. This will help you feel more confident and articulate when discussing your skills and experiences that align with the Business Operations Technician role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Business Operations Technician in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Technician role. Highlight your experience with compliance frameworks and any relevant skills in Microsoft Office. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of your attention to detail and how you've successfully handled similar tasks in the past.
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and professional. We appreciate a well-structured application that reflects your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marston Holdings Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of compliance frameworks like DPA, TCF, and GDPR. Being able to discuss these confidently will show that you're serious about the role and understand the importance of regulatory compliance.
✨Show Off Your Skills
Prepare to demonstrate your proficiency in Microsoft Office, especially Excel. You might be asked to solve a problem or analyse data on the spot, so practice using relevant functions and features beforehand.
✨Communicate Like a Pro
Since strong written and verbal communication is key for this role, think about examples from your past experiences where you effectively communicated with team members or clients. Be ready to share these during the interview.
✨Be a Team Player
Scott & Co values teamwork, so come prepared with examples of how you've collaborated with others in previous roles. Highlight your ability to build relationships and support your colleagues, as this will resonate well with the interviewers.