Engage Services Ltd is recruiting a Resolution Officer in the West Midlands to reconnect customers with our clients and verify occupier details during visits to commercial and residential premises.
You will travel regularly across your local area, conduct meter readings where required, handle disputes per company procedures, and strive to meet performance targets while delivering a professional customer experience.
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Field Resolution & Reconnection Specialist employer: Marston Holdings Limited
Marston Holdings is an exceptional employer that prioritises employee growth and a supportive work culture in Rochdale. With a commitment to diversity and inclusion, we offer hybrid working arrangements, generous holiday allowances, and comprehensive health benefits, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our success in delivering essential services.