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- Tasks: Lead a team, handle queries, and patrol public areas while supporting your community.
- Company: Join NSL, part of Marston Holdings Ltd., a leader in parking and street management.
- Benefits: Enjoy competitive holidays, discounts, enhanced family leave, and a pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience and excellent communication skills are essential.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
We are looking for a Supervisor to join our fantastic team! Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility, you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public and issuing tickets to incorrectly parked vehicles.
In this Supervisor role, you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
What’s in it for you?
- Competitive days’ holiday plus bank holidays
- Colleague benefits designed to suit you – from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- Pension Scheme
What do you need to be a Supervisor?
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self-motivated and customer-focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Supervisor in Farnborough employer: Marston Holdings Limited
Contact Detail:
Marston Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Farnborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and Marston Holdings. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead a team and handle queries from the public. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! When discussing your past roles, highlight specific examples where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to take charge and support your colleagues effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar as they make their decision.
We think you need these skills to ace Supervisor in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Supervisor role. Highlight any previous supervisory or management experience, and don’t forget to mention your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team at NSL. Keep it friendly and professional.
Showcase Your Customer Focus: Since this role involves dealing with the public, emphasise your customer service experience. Share examples of how you've handled queries or resolved issues in the past – we love to see that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Marston Holdings Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supervisor role and its responsibilities. Familiarise yourself with the duties of a Civil Enforcement Officer and how they relate to leading a team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so it's crucial to highlight your previous supervisory or management experience. Prepare specific examples of how you've successfully managed a team, dealt with escalated queries, or tracked KPIs. This will give the interviewer confidence in your ability to lead effectively.
✨Emphasise Communication Skills
Excellent communication is key in this role. Be ready to discuss how you’ve effectively communicated with both colleagues and the public in past roles. Think of scenarios where your communication skills made a difference, whether it was resolving a conflict or providing clear instructions during a briefing.
✨Demonstrate Your Customer Focus
Since the role involves interacting with the public, showcasing your customer-focused attitude is essential. Prepare to share examples of how you've gone above and beyond to assist customers or resolve their issues. This will illustrate your commitment to providing excellent service and support to the community.
