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For Companies At a Glance
- Tasks: Contact and advise stakeholders to ensure their success on our platform.
- Company: Join a fast-growing business with a friendly team atmosphere.
- Benefits: Starting salary of £25,500 plus bonuses, casual dress code, and fun office perks.
- Why this job: No experience needed; just bring your positive attitude and desire to grow!
- Qualifications: Great communication skills and a self-motivated, team-oriented mindset.
- Other info: Fast-track career opportunities and a dynamic work environment await you!
The predicted salary is between 25500 - 30000 £ per year.
Overview
This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career. No prior experience required. What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with full training guidance.
Responsibilities
- Contacting, retaining and advising new and existing stakeholders.
- Making outbound calls to potential and existing stakeholders with the intention to set them up for success on our platform whilst maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments.
Requirements
- Excellent communication and rapport building skills.
- Confident, resilient and experienced in overcoming sales objections.
- Self-motivated and results driven with hunger for success.
- Must be a team player and a positive influence to others.
- Openly displays enthusiasm and a keenness to develop.
- Computer literate.
- Willingness to support wider business needs when required.
Opportunity
This is a rapidly expanding business, so the role will develop with business needs, there will be plenty of opportunities for the right candidate to make an overall positive and influential impact.
The Package
- A starting salary of £25,500 plus bonus/commission to over £30k+ uncapped.
- Permanent contract, working 35 hours a week Monday – Friday 8.45-4.45.
- Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning as well as cash incentives based on performance.
- Opportunities for fast-track career and rapid pay growth for the right candidate.
Customer Success Executive employer: Marstep
Contact Detail:
Marstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since you'll be making calls to stakeholders, role-play with a friend or family member. This will help you build confidence and refine your ability to handle objections like a pro.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let your passion for customer success shine through. A positive attitude can make all the difference in landing that job!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance to stand out and showcase your eagerness to join our friendly team.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to grow and develop with us. A positive attitude can really make you stand out.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with what we’re looking for. Mention your communication skills and any experience you have in building rapport, even if it’s from a different context. It shows us you’re serious about the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Success Executive position. Remember, we want to see your personality too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marstep
✨Know the Company
Before your interview, take some time to research the company. Understand their mission, values, and what they do. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Success Executive, excellent communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences to demonstrate how you've built rapport and overcome objections, even if it's from non-work situations.
✨Demonstrate Your Enthusiasm for Learning
Since no prior experience is required, highlight your eagerness to learn and develop. Share specific instances where you've taken the initiative to learn something new or improve your skills. This will resonate well with the interviewers looking for a positive attitude.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions that show your interest in the role and the company. Ask about opportunities for growth, team dynamics, or how success is measured in the position.
