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- Tasks: Support sales by managing enquiries, processing orders, and building customer relationships.
- Company: Established manufacturing business in Chester with a friendly and relaxed culture.
- Benefits: 34 days holiday, casual dress code, early finishes on Fridays, and social events.
- Why this job: Join a stable company with growth opportunities and receive full training.
- Qualifications: Experience in sales or customer support; strong communication and organisational skills.
- Other info: Dynamic team environment with a focus on career development.
The predicted salary is between 28800 - 43200 £ per year.
This is a great opportunity to join a fantastic long established manufacturing/engineering business based in Chester where you will receive full training and development support, working within a friendly and relaxed environment, and be made to feel part of the team from day one. They are a growing and very stable business with long guaranteed order books and this is an opportunity to develop a permanent, worthwhile career. They are part of a privately owned 9000 employee global organisation, with their products being shipped to Europe, Middle East, Far East, Asia and the Americas. Being progressive in both their product and processes is important to them. Due to their expansion and their investment in new systems and procedures they are now expanding their team and they see this as an exciting opportunity for them to invest in their future workforce by offering this role.
Benefits:
- Company social events
- Casual dress code
- Life Assurance scheme
- Early finish on Fridays
- On-site parking
- Car charging points
- Employer Contributed Pension Scheme
- Holiday Trade Scheme (after qualifying period)
- Flexi time Scheme
- 34 days holiday per year including bank holidays
- Discretionary bonus scheme after qualifying period
The Role:
The Sales Support Specialist provides administrative, technical, and coordination support within a manufacturing environment. You will be involved from initial customer enquiry through to order completion, ensuring customers receive accurate advice and a high level of service throughout.
Key responsibilities:
- Managing incoming sales enquiries by phone and email
- Reviewing customer specifications and producing accurate quotations
- Acting as a main point of contact for customers and building long term relationships
- Following up quotes whilst identifying opportunities to add value
- Processing sales orders accurately and efficiently
- Coordinating with logistics and manufacturing teams to meet delivery requirements
- Tracking order progress and keeping customers informed
- Resolving order queries or changes in a professional manner
The Candidate:
Experience may be in internal sales, or technical sales, customer support, or simply an engineering environment with a desire to develop a career within a sales team. Full training will be provided. Confidence explaining technical information in a clear and approachable way. Strong organisational skills and attention to detail. A proactive, solutions focused approach and a team-oriented attitude. Strong communication skills, both written and verbal.
Sales Support Specialist in Chester employer: Marstep
Contact Detail:
Marstep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers, being able to explain technical information clearly is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Support Specialist in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Specialist role. Highlight any relevant experience in sales support or customer service, and don’t forget to mention your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your background makes you a great fit. Be sure to mention your proactive approach and team-oriented attitude.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and professional. Use straightforward language and keep it concise, showing us that you can explain technical information in an approachable way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Marstep
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Sales Support Specialist, strong communication is key. Prepare examples from your past experiences where you successfully communicated technical information or resolved customer queries. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you manage your tasks and priorities. You could share specific tools or methods you use to stay organised, especially when handling multiple sales enquiries or orders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
