Customer Success Executive in Wales

Customer Success Executive in Wales

Wales Full-Time 25500 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Contact and advise stakeholders to ensure their success on our platform.
  • Company: Join a fast-growing business with a friendly team atmosphere.
  • Benefits: Starting salary of £25,500 plus uncapped bonuses and great perks.
  • Why this job: Kickstart your career in a supportive environment with plenty of growth opportunities.
  • Qualifications: Excellent communication skills and a positive attitude are essential.
  • Other info: Enjoy a casual dress code, office games, and performance-based incentives.

The predicted salary is between 25500 - 30000 £ per year.

This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career. No prior experience required. What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with full training guidance.

In this role you'll be responsible for contacting, retaining and advising new and existing stakeholders. Your working day will consist of making outbound calls to potential and existing stakeholders with the intention to set them up for success on our platform whilst maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments.

Our Requirements

  • Excellent communication and rapport building skills.
  • Confident, resilient and experienced in overcoming sales objections.
  • Self-motivated and results driven with hunger for success.
  • Must be a team player and a positive influence to others.
  • Openly displays enthusiasm and a keenness to develop.
  • Computer literate.
  • Willingness to support wider business needs when required.

This is a rapidly expanding business, so the role will develop with business needs, there will be plenty of opportunities for the right candidate to make an overall positive and influential impact.

The Package

  • A starting salary of £25,500 plus bonus/commission to over £30k uncapped.
  • Permanent contract, working 35 hours a week Monday to Friday 8.45-4.45.
  • Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning as well as cash incentives based on performance.
  • Opportunities for fast-track career and rapid pay growth for the right candidate.

Customer Success Executive in Wales employer: Marstep Resourcing Solutions

Join a dynamic and rapidly expanding business that prioritises employee growth and development. As a Customer Success Executive, you'll be part of a supportive team culture that encourages learning and offers extensive training, alongside competitive benefits such as a casual dress code, fun office perks, and uncapped commission potential. With a focus on career advancement and a positive work environment, this role is perfect for those eager to make a meaningful impact while enjoying a rewarding career journey.
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Contact Detail:

Marstep Resourcing Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Executive in Wales

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent achievements. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your communication skills! Since you'll be making calls to stakeholders, role-play with a friend or family member. This will help you build confidence and refine your ability to handle objections like a pro.

✨Tip Number 3

Show off your enthusiasm! When you get the chance to chat with the team, let your passion for customer success shine through. A positive attitude can make all the difference and set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our friendly team.

We think you need these skills to ace Customer Success Executive in Wales

Excellent Communication Skills
Rapport Building
Sales Objection Handling
Self-Motivation
Results Driven
Team Player
Positive Attitude
Enthusiasm for Development
Computer Literacy
Adaptability
Customer Relationship Management
Outbound Calling
Upselling Skills
Payment Processing

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion shine through! We love candidates who are eager to learn and grow with us. A positive attitude can really make you stand out.

Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role. Mention your communication skills and any experience you have in building rapport, even if it's informal!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Success Executive role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Marstep Resourcing Solutions

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company during the interview. A positive attitude can go a long way, especially in a customer-focused position like this one. Share why you’re keen to develop your career with them!

✨Demonstrate Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've built rapport in past experiences, even if they’re not directly related to sales.

✨Prepare for Objections

Think about common objections you might face in a sales role and how you would handle them. This shows that you’re self-motivated and ready to tackle challenges head-on, which is exactly what they’re looking for.

✨Highlight Team Spirit

Being a team player is crucial in this friendly environment. Be ready to share instances where you’ve collaborated with others or supported your teammates. This will demonstrate that you can contribute positively to their team culture.

Customer Success Executive in Wales
Marstep Resourcing Solutions
Location: Wales

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