At a Glance
- Tasks: Assess vehicle damage and coordinate repairs to keep our fleet on the road.
- Company: Join a friendly, family-run business with a supportive culture.
- Benefits: Enjoy competitive salary, bonus scheme, and discounted vehicle repairs.
- Other info: Full-time role with great career development opportunities.
- Why this job: Make a real impact by ensuring safe and efficient vehicle repairs.
- Qualifications: Experience in vehicle damage assessment and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered. There will be opportunity to develop a long worthwhile career with great benefits.
We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet. This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.
Key Responsibilities
- Damage Assessment & Technical Evaluation
- Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards.
- Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities.
- Evaluate whether repairs are safe, compliant, and cost-effective.
- Review supplementary damage discovered during disassembly and update repair plans accordingly.
- Repair Coordination & Liaison
- Liaise with third-party body repair facilities to coordinate repairs and timelines.
- Manage communication between repairers, internal teams, and suppliers.
- Monitor repair progress and ensure agreed turnaround times are met.
- Support workflow management by coordinating parts ordering, job progression, and repair sequencing.
- Cost Control & Decision Making
- Ensure repair decisions are cost-effective and transparent.
- Balance safe repair practices with business needs, insurer policies, and customer expectations.
- Review repair estimates and authorisations.
Skills & Experience Required
- Essential
- Experience in vehicle damage assessment, bodyshop, or repair control.
- Strong knowledge of vehicle repair methods and damage assessment.
- Ability to liaise confidently with repairers and suppliers.
- Good organisational and time-management skills.
- Strong attention to detail.
- Full UK driving licence.
- Desirable
- Experience within vehicle rental, fleet, or accident management.
- Knowledge of ADAS systems and modern vehicle technologies.
- Estimating system experience (Audatex / GT Motive / similar).
- Mechanical knowledge or bodyshop background.
Personal Attributes
- Proactive and solution-focused.
- Strong communication skills.
- Commercial awareness.
- Team player with independent working ability.
- Calm under pressure.
Salary & Benefits
- Competitive salary.
- Bonus Scheme.
- Free Annual MOT.
- Discounted Vehicle Repairs.
- 5% Employee Pension Contribution.
- Friendly Family-Run Working Environment.
Job Type
- Full-time.
- Permanent.
- Monday – Friday (with occasional flexibility if required).
Vehicle Damage Assessor in St Helens employer: Marstep Resourcing Solutions
Join our dynamic team in Ellesmere Port as an Account Development Executive, where you will thrive in a supportive and collaborative work culture that values your contributions. We offer competitive salaries with uncapped commission potential, ensuring your hard work is rewarded, alongside opportunities for professional growth and development. Experience the unique advantage of a hybrid working model that promotes work-life balance while being part of a company that is committed to your success.
Contact Details:
Marstep Resourcing Solutions Recruitment Team
