At a Glance
- Tasks: Contact and retain customers while maximising sales opportunities.
- Company: Join a fast-growing business with a friendly team atmosphere.
- Benefits: Starting salary of £26,500 plus bonuses, casual dress code, and fun office perks.
- Other info: Enjoy a dynamic work environment with rapid career growth potential.
- Why this job: Build a rewarding career with full training and development opportunities.
- Qualifications: Strong communication skills and a positive attitude; no prior experience needed.
The predicted salary is between 26500 - 30000 £ per year.
Hybrid working available after probationary period. £26,500 p/a + OTE to £30k+ plus benefits and career development.
This is a great opportunity to join a fast-growing business, where you will work within a friendly team and have the opportunity to develop a career. You may have experience dealing with customers either face to face or over the phone; however, no prior experience is necessary as full training can be provided on top of your existing customer skills. What is most important is a desire to build a worthwhile career and a positive attitude towards learning and self-development.
In this role, you will be responsible for contacting, retaining, and advising new and existing stakeholders. Your working day will consist of making outbound calls to existing stakeholders with the intention of gaining repeat business and retaining ongoing custom. You will also maximise sales opportunities, add-ons, and take direct payments, all whilst providing a high level of customer experience.
Our Requirements:
- Excellent communication and rapport-building skills.
- Confident, resilient, and experienced in overcoming sales objections.
- Self-motivated and results-driven with a hunger for success.
- Must be a team player and a positive influence on others.
- Openly displays enthusiasm and a keenness to develop.
- Computer literate.
- Willingness to support wider business needs when required.
This is a rapidly expanding business, so the role will develop with business needs, and there will be plenty of opportunities for the right candidate to make an overall positive and influential impact.
The Package:
- A starting salary of £26,500 plus bonus/commission to over £30k+ uncapped.
- Permanent contract, working 35 hours a week, Monday to Friday, 8.45-4.45.
- Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning, as well as cash incentives based on performance.
- Opportunities for fast-track career and rapid pay growth for the right candidate.
Customer Retention Executive (Hybrid) in Saint Asaph employer: Marstep Resourcing Solutions
Join a dynamic and rapidly expanding business as a Customer Retention Executive, where you'll thrive in a supportive and friendly team environment. With a competitive salary and uncapped commission potential, you will enjoy numerous benefits including a casual dress code, engaging office culture with amenities like a pool table, and ample opportunities for career advancement and personal development. This role not only offers the chance to enhance your customer service skills but also to make a significant impact within the company as it grows.
Contact Details:
Marstep Resourcing Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Retention Executive (Hybrid) in Saint Asaph
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your customer experience and how it relates to the role. Highlight your communication skills and enthusiasm for learning – these are key for a Customer Retention Executive.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fast-growing team and ready to make an impact!
We think you need these skills to ace Customer Retention Executive (Hybrid) in Saint Asaph
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Application:Make sure to tailor your application to the Customer Retention Executive role. Highlight any relevant experience, even if it’s not directly in sales, and focus on your communication skills and desire to learn. We love seeing how you connect with our job description!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit. Avoid jargon and stick to straightforward language that showcases your skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our growing business!
How to prepare for a job interview at Marstep Resourcing Solutions
✨Know Your Customer Skills
Even if you don't have direct experience, think about your past interactions with customers. Prepare examples of how you've built rapport or resolved issues, whether face-to-face or over the phone. This will show your potential employer that you understand the importance of customer relationships.
✨Show Your Enthusiasm
This role is all about having a positive attitude and a desire to learn. During the interview, express your eagerness to develop your skills and contribute to the team. A genuine enthusiasm can set you apart from other candidates.
✨Prepare for Sales Objections
Since overcoming sales objections is key in this role, think of common objections you might face and how you would handle them. Practising responses will help you feel more confident and demonstrate your problem-solving abilities during the interview.
✨Highlight Team Spirit
Being a team player is crucial in this fast-growing business. Share examples of how you've worked well in teams before, and be ready to discuss how you can positively influence your colleagues. This will show that you're not just focused on individual success but also on contributing to the team's goals.
