Office Coordinator / Workflow Supervisor (Full or Part Time Hours) Featured in Birkenhead

An exciting opportunity has arisen to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company have over 15 locations in this region.

The role will be busy and varied, overseeing a Team of Graduate and Trainee Accountants / Bookkeepers and monitoring workflow.

You will monitor and oversee a CRM system which will track the following :

• Monitor Workflow
• Deal with complaints
• Monitor Flow of Information
• Monitoring Targets
• Some HR duties such as monitoring holidays / sickness
• Overseeing training budget / CPD’s
• Note Taking
• Chasing up on projects
• Overseeing the recruitment workflow liaising with the external agent
• Predicting future issues
• Pre-empting planning strategy alongside management team
• Health & Safety

Using the CRM you will oversee Reports on the following:

• Credit Control
• Client Communications
• Phone Calls
• Letters
• Targets
• Production Rates
• Scheduling Holidays
• Contracts
• Assisting with Payroll

You will also have the opportunity to develop with CPD qualifications in areas of interest, to develop your career for your benefit and that of the business.