Technical Recovery Claims Handler (Motor) | London, UK

We're on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we've grown from 3 to 700 people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we're only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we'll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for 'good enough'. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We've created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

The Claims Team Most claims teams move slowly. Processes, sign-offs, and outdated systems get in the way of good decisions. At Marshmallow, we move faster. We're commercially strong, tech-powered, and built to give claims experts the tools, insight, and freedom to make sharper calls for customers. We look for people with deep expertise who are restless for a better way of working. If you've ever felt held back by bureaucracy, you'll find the autonomy, pace, and stretch at Marshmallow that let you do your best work - and keep learning as you go.

Role Description We are looking for an experienced and resourceful Technical Subrogation Handler to join our evolving Recoveries team. In this role, you will lead liability assessments from the outset, using evidence, case law, and negotiation expertise to achieve the best financial recovery outcomes. At Marshmallow, our Recoveries team is proactive. We develop our own view on liability early, refining it through evidence and collaboration.