Claims Fraud Team Lead — Data‑Driven Protection in London

Claims Fraud Team Lead — Data‑Driven Protection in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Marshmallow

At a Glance

  • Tasks: Lead a team to combat insurance fraud and enhance customer protection.
  • Company: Join Marshmallow, a forward-thinking company dedicated to world-class fraud prevention.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on innovation and compliance.
  • Why this job: Make a real difference in the fight against fraud while leading a passionate team.
  • Qualifications: Proven leadership experience and expertise in fraud investigation.

The predicted salary is between 60000 - 80000 £ per year.

Marshmallow is on a mission to make insurance fraud prevention world-class.

We are seeking a senior leader to run the Claims Fraud team, coaching investigators and intel analysts and owning the strategy and KPIs for the function.

The role involves acting as the escalation point for the most complex cases, driving process improvements with product teams, and ensuring FCA compliance and customer protection while expanding the team’s capabilities and impact.

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Claims Fraud Team Lead — Data‑Driven Protection in London employer: Marshmallow

At Marshmallow, we pride ourselves on being an excellent employer, offering a dynamic and supportive work culture that fosters innovation and collaboration. As a Senior Android Engineer in London, you'll benefit from our commitment to employee growth through mentorship and continuous learning opportunities, all while contributing to meaningful projects that empower migrants in the UK. Join us to be part of a team that values your expertise and encourages you to take ownership of your work in a hybrid environment.

Marshmallow

Contact Details:

Marshmallow Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Fraud Team Lead — Data‑Driven Protection in London

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marshmallow). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marshmallow. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Claims Fraud Team Lead — Data‑Driven Protection in London

Leadership Skills
Coaching Skills
Strategic Thinking
KPI Management
Complex Problem Solving
Process Improvement
Collaboration with Product Teams

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marshmallow.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marshmallow. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Marshmallow

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marshmallow to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Marshmallow, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Marshmallow's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.