Internal Communications Manager

Internal Communications Manager

Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Marshmallow

At a Glance

  • Tasks: Create and implement engaging internal communication strategies that inspire and inform.
  • Company: Join a fast-paced tech company focused on innovation and employee engagement.
  • Benefits: Enjoy a bonus scheme, private medical insurance, and a personal learning budget.
  • Other info: Flexible work options and a commitment to diversity and inclusion.
  • Why this job: Make a real impact by connecting employees with the company's mission and values.
  • Qualifications: 5+ years in internal communications, exceptional writing skills, and project management experience.

The predicted salary is between 55000 - 65000 £ per year.

Location: London

Employment Type: Full time

Department: People People Team

What you’ll be doing:

  • Work with the Internal communications director to develop and implement internal communications strategies and campaigns that align and bring to life the organisation's goals and values.
  • Design and execute internal forums like company all-hands and news round-ups continually, evolving them in line with feedback.
  • Cultivate and manage channels for timely, relevant information – including Notion, Slack, blogs, live formats, and launch new ones like video and audio.
  • Collaborate across teams to highlight stories that link to our Marshmallow mission and celebrate company progress.
  • Use qualitative and quantitative insight and research to propose communications strategies that will resonate with employees.
  • Partner with key operational areas of the business to develop clear, compelling messaging and materials and event content around priorities, changes and business performance.

Who you are:

  • Have at least 5 years experience in internal communications within a fast paced, high growth tech or AI environment with experience in driving and developing an ecosystem of channels (including a newsroom) to engage audiences across corporate functions and operational areas.
  • Passionate about the power of internal communications and the role it plays in driving employee advocacy, curating content to support our ambition and goals.
  • An exceptional writer with a talent for distilling complex, cross‑functional topics into clear compelling narratives.
  • Are highly organised and process driven with strong project management skills with a bias for action.
  • Bring high levels of creativity to communications in format, channels and storytelling ensuring all employees can access the right information in a way that works for them.
  • Have experience in planning and executing events such as off‑sites, all hands and culture driving moments.
  • Comfortable with ambiguity, fast‑moving environments and can prioritise ruthlessly.
  • The ability to speak and understand Hungarian is a bonus but not essential.

Benefits:

  • Bonus scheme designed to reward high performance.
  • Private medical insurance with Vitality, mental health support with Oliva.
  • Personal learning budget and 2 dedicated L&D days a year.
  • Monthly flexible benefits budget to spend as you choose.
  • 4 weeks Work From Anywhere per year.

Our process:

  • Initial call with a member of our Talent Acquisition team (30 mins).
  • A skill‑based interview where you will discuss prior experience with our Director of Internal Communications (1 hour).
  • A task‑based interview digging into how you showcase your experience in practice; this will be an onsite presentation‑style interview with 2 key stakeholders (1 hour).
  • A culture interview with the People Director to check that your work style fits our processes and values (1 hour).

Diversity & Inclusion:

We know the best ideas come from having different perspectives in the room – and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

Internal Communications Manager employer: Marshmallow

As an Internal Communications Manager at our London office, you'll thrive in a dynamic and innovative environment that champions creativity and collaboration. We offer a robust benefits package, including a bonus scheme, private medical insurance, and dedicated learning days to support your professional growth. Our inclusive work culture values diverse perspectives, ensuring that every voice is heard and celebrated, making it an excellent place for meaningful and rewarding employment.

Marshmallow

Contact Details:

Marshmallow Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Communications Manager

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for your interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission – it’s all about making that connection!

Tip Number 3

Show off your creativity! If you’re asked to present during the interview, think outside the box. Use visuals or storytelling techniques to make your points memorable.

Tip Number 4

Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role.

We think you need these skills to ace Internal Communications Manager

Internal Communications Strategy
Channel Management
Content Creation
Event Planning and Execution
Project Management
Creative Storytelling
Qualitative and Quantitative Research

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications, especially in fast-paced environments. We want to see how your skills align with our goals and values!

Showcase Your Writing Skills:As an exceptional writer, you’ll need to distil complex topics into clear narratives. Include examples of your writing or projects that demonstrate this ability. We love seeing creativity in communication!

Be Clear and Concise:When filling out your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity just as much as you do!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Marshmallow

Know Your Audience

Before the interview, take some time to research the company’s internal communications style and recent initiatives. Understanding their tone and approach will help you tailor your responses and demonstrate that you’re already aligned with their values.

Showcase Your Creativity

As an Internal Communications Manager, creativity is key! Prepare examples of past campaigns or projects where you’ve used innovative formats or channels. Be ready to discuss how you can bring fresh ideas to their internal communications strategy.

Prepare for Scenario Questions

Expect questions about how you would handle specific internal communication challenges. Think about potential scenarios they might present and prepare structured responses that highlight your problem-solving skills and project management experience.

Engage with Their Mission

Familiarise yourself with the company’s mission and recent achievements. During the interview, weave in how your experience and passion for internal communications can help celebrate and promote their progress, making it clear that you’re invested in their success.