Marshmallow is seeking an experienced CRM professional to own and scale CRM operations across the company. You will build governance, enable cross-functional teams and drive data-informed improvements to customer communications.
The role is London-based with a hybrid approach (3 days in the office). You will work closely with the User Experience team to define how CRM is used across the organisation and ensure high-impact, scalable campaigns.
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CRM Platform Lead - Governance & Growth employer: Marshmallow
Marshmallow is an exceptional employer, offering a dynamic work environment where innovation and growth are at the forefront. With a strong focus on employee development, you will have access to personal budgets for training and resources, alongside flexible working arrangements that promote a healthy work-life balance. Our collaborative London office fosters a supportive culture, ensuring that every team member can thrive while contributing to our mission of becoming a leading financial services provider.
